Bug 13537 - Display update notifications only when idle
: Display update notifications only when idle
Status: RESOLVED WONTFIX
Product: SqueezePlay
Classification: Unclassified
Component: UI
: unspecified
: PC Windows XP
: -- enhancement with 1 vote (vote)
: Future
Assigned To: Unassigned bug - please assign me!
:
Depends on:
Blocks:
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Reported: 2009-08-20 12:46 UTC by Jim McAtee
Modified: 2012-03-05 09:14 UTC (History)
3 users (show)

See Also:
Category: ---


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Description Jim McAtee 2009-08-20 12:46:57 UTC
Software update notifications should never be displayed when:

- the device is playing anything
- the device is in off/standby mode
- the user is navigating

If any of the above are true, then wait until the device enters an idle state.
Comment 1 Weldon Matt 2009-08-20 12:56:34 UTC
(In reply to comment #0)
> Software update notifications should never be displayed when:
> 
> - the device is playing anything

This makes sense.

> - the device is in off/standby mode

Is this happening now?  Theoretically the prompt should appear but should not wake up the device or kill the screensaver.  So the net effect would be that I'd notice the prompt when I "woke up" the device.

> - the user is navigating

Not sure I agree.  For one thing, it's going to be tough/impossible to detect if someone is "navigating" or not, I'm guessing.  

> If any of the above are true, then wait until the device enters an idle state.

One thing to keep in mind is that these issues are magnified to a huge level when we are testing beta versions of the product (since we're being prompted every day or so to upgrade).

In the non-beta universe this is going to occur 4 or 5 times per year.  We can make this experience better of course (and we should), but IMO there are more serious issues on our plate at the moment.
Comment 2 Mark Miksis 2009-08-20 13:19:21 UTC
See also bug 10642 which is related.
Comment 3 Jim McAtee 2009-08-20 13:25:19 UTC
(In reply to comment #1)

> > - the device is in off/standby mode
> 
> Is this happening now?  Theoretically the prompt should appear but should not
> wake up the device or kill the screensaver.  So the net effect would be that
> I'd notice the prompt when I "woke up" the device.

I haven't seen it, but a comment in the forums indicates that it is (or was at one time).  In any case, we agree that it shouldn't happen.

> > - the user is navigating
> 
> Not sure I agree.  For one thing, it's going to be tough/impossible to detect
> if someone is "navigating" or not, I'm guessing.  

This is what keeps the 'stopped' screensaver from kicking in.

> One thing to keep in mind is that these issues are magnified to a huge level
> when we are testing beta versions of the product (since we're being prompted
> every day or so to upgrade).

Without question.  Still, it needs to be addressed.
Comment 4 James Richardson 2009-08-20 13:28:11 UTC
Also related bug 13518
Comment 5 Sue Chastain 2009-09-02 08:39:13 UTC
(In reply to comment #1)
> (In reply to comment #0)

> Is this happening now?  Theoretically the prompt should appear but should not
> wake up the device or kill the screensaver.  So the net effect would be that
> I'd notice the prompt when I "woke up" the device.


I get update prompts when it's playing and when it's idle it kills the screensaver.
Comment 6 Richard Titmuss 2009-09-29 04:32:17 UTC
Firmware update notifications should no longer appear when the device is "off".
Comment 7 Chris Owens 2010-05-07 10:28:41 UTC
Richard is no longer available to us.
Comment 8 Alan Young 2011-11-06 23:24:46 UTC
Unassigned bugs cannot have a priority.
Comment 9 Michael Herger 2012-03-05 06:32:45 UTC
*** Bug 15529 has been marked as a duplicate of this bug. ***
Comment 10 James Richardson 2012-03-05 09:14:56 UTC
We are looking at changing way updates and notifications are handled. However, the way the mechanism will be updated wont' include this bug