Bugzilla – Bug 9460
Music Scan does not find new music
Last modified: 2009-07-31 10:29:49 UTC
Osama in Customer Support suggested that I open this bug with engineering to receive automatic updates on it. I did a clean install performing the exact steps below. I am still having trouble with scan not picking up new music. I have tried scanning both looking for new and changed music as well as to clear the library and rescan everything. Neither finds music newly added. These are the steps I followed as per Osama in Customer Support: To perform a clean install follow the steps below. 1. Open Control Panel, then open “Programs and Features” 2. Scroll down to SlimServer, select it and click “Uninstall” 3. Restart Windows 4. Go to C:\Program Files, locate and delete the SqueezeCenter folder - Click on the Windows icon on the bottom left of the screen - Click on Computer - Type the path above in the Address field - Locate and delete the SqueezeCenter folder 5. Go to C:\ProgramData, locate and delete the SqueezeCenter folder - Click on the Windows icon on the bottom left of the screen - Click on Computer - Type the path above in the Address field - Locate and delete the SqueezeCenter folder 6. Download and install SqueezeCenter from: http://www.slimdevices.com/su_downloads.html Once SqueezeCenter finishes scanning your music library, verify that everything is working by playing a file. You may need to update your player once you get connected. Test to see if you are still running into the issue. Any change?
So, is the problem that you went into 'New Music' and you are not seeing what you expect? Or that music you have recently added is not showing up anywhere in the list? Is any music being scanned correctly? Thanks.
Clear library and rescan everything works fine. The problem is when he chooses “Look for new and changed music” no new music will be picked up even when he adds new files. (RN-080830-001797)
Tier-2 Support reports we've gotten 3 additional incidents of this problem reported in the last day or two. Details to follow.
see also bug 9434 and bug 9387
One known ticket# : 080904-000022 ... after upgrading to 7.2 scanning for new music does not find added music. He has deleted his cache. Doing a full scan finds any added music.
Created attachment 3974 [details] Scanner log from Right Now ticket # 080908-002873
Created attachment 3975 [details] Scanner log from Right Now ticket # 080906-001009
The above log files are for customers I've been helping that are experiencing this issue. Nothing really similar about their setup except the actual issue. 080906-001009: Customer has Flac files located on his external hdd. 080908-002873: Customer has MP3 files located on an internal hdd.
Bug 9432 might be related as well.
There appears to be an SQL error causing the scanner to stop. In my case, SQL actually corrupted it's logs (see attached) I was also able to get the scanner to stop when DRM tracks are mixed into the new music to scan.
Created attachment 4005 [details] ScannerCrashLog
Created attachment 4006 [details] ServerCrashLog
Created attachment 4007 [details] ScannerDRMLog
Created attachment 4008 [details] ServerDRMLog
*** This bug has been marked as a duplicate of bug 9432 ***
I also have a customer that is experiencing this on a ReadyNAS with SqueezeCenter 7.2. Right Now ticket number: 080912-000003
Reduce number of active targets for SC