Bug 3391 - upgrading slimserver often causes problems
: upgrading slimserver often causes problems
Status: RESOLVED FIXED
Product: Logitech Media Server
Classification: Unclassified
Component: Misc
: 6.2.2
: All Other
: P1 blocker (vote)
: ---
Assigned To: Chris Owens
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2006-05-04 12:22 UTC by Kevin Pearsall
Modified: 2009-09-08 09:14 UTC (History)
4 users (show)

See Also:
Category: ---


Attachments
user's original conf file andthe new one created (7.64 KB, application/octet-stream)
2006-05-09 12:47 UTC, Dan Evans
Details
prefs and db, old and new (3.71 MB, application/octet-stream)
2006-05-09 16:15 UTC, Dan Evans
Details

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Description Kevin Pearsall 2006-05-04 12:22:24 UTC
problems including:
- playlists coming up empty
- server crashing on startup
- database being incomplete

in almost all cases the workaround is to remove the slimserver.pref and slimserversql.db file and start over with new ones.  the support team will start gathering 'before' and 'after' samples of this removal process and attach them to the bug.
Comment 1 KDF 2006-05-04 13:08:42 UTC
bug 3386 can probably be considered on facet of this one.

If you can find a willing test subject, --d_server --d_info --d_sql log might shed more detail on the case given in bug 3386
Comment 2 Blackketter Dean 2006-05-08 16:39:12 UTC
Chris: can you get with Kevin on this and make sure that we've got all the information we need and all the bugs filed to make sure that the 6.2.2 to 6.3 transition is smoother?

Also, kevin told me in person just now that many of these issues are related to iTunes.
Comment 3 Kevin Pearsall 2006-05-08 16:58:24 UTC
Engineering:  We need to know what information to gather.  I already mentioned what I thought would be pertinent, but perhaps I am mistaken.  I filed a separate bug, 3402, for the iTunes related issues.
Comment 4 Kevin Pearsall 2006-05-08 17:05:46 UTC
separate issue, bug 3402, filed regarding the iTunes integration bit.
Comment 5 Dan Evans 2006-05-09 12:38:24 UTC
(TMID 3258)  on Linux RPM, on installing 6.2.2 his playlists don't show up anymore.  

from the user, "Since that time, when I enter playlists into the server they work fine for 2-3 hours then they simply disappear.  Also, my server has crashed a couple of times since I upgraded but generally it stays up.	This was never a problem with the beta or with 6.2.1."

Attaching his slimserver.conf files (the old one and then a new one)

Comment 6 Dan Evans 2006-05-09 12:47:02 UTC
Created attachment 1230 [details]
user's original conf file andthe new one created
Comment 7 Dan Evans 2006-05-09 16:13:35 UTC
(TMID 3374)  user upgraded to 6.2.2.  from user, "I recently upgraded to 6.2.2 and ever since the upgrade (went through without a hitch) whenever I access the SlimServer via the web interface, the Squeezebox v3 hangs (shows as if playing a song, but no audio).  As long as I don't use the web interface it seems OK when I stick to the remote."

user deleted prefs and db files and rescanned library, and now it works fine.  user's old and new files are available as an attachment.
Comment 8 Dan Evans 2006-05-09 16:15:08 UTC
Created attachment 1232 [details]
prefs and db, old and new
Comment 9 Ross Levine 2006-05-10 12:02:48 UTC
Just had a phone in, upgraded to 6.2.2 from 6.2.1, when he did that everything worked except the random mix function. 
After he hits random mix it only plays the first song. 
Comment 10 Ross Levine 2006-05-15 12:10:01 UTC
TMID 3560, upgraded to 6.2.2, wouldn't run. Copied .pef and .db files, downgraded to 6.2.1 and now it works! 
Attached to ticket are NEW and OLD .db and .pref files. 
Comment 11 Chris Owens 2006-05-24 11:34:18 UTC
I have added these items to my test procedure for the 6.3 release.  If it goes better this time, I'll close this bug.
Comment 12 Chris Owens 2006-06-12 13:47:39 UTC
I have updated my test procedures.

However, I am going to leave this bug open and targeted at 6.5 to remind me to look for additional problems with the 6.3 launch.
Comment 13 Chris Owens 2006-06-21 16:53:36 UTC
*** Bug 3519 has been marked as a duplicate of this bug. ***
Comment 14 Chris Owens 2006-06-21 17:17:00 UTC
Ross notes that shifting back and forth between versions of Slimserver often causes problems, perhaps because of changes to the formats of the pref file and db.  I should care about how future changes might cause this kind of problem.
Comment 15 Blackketter Dean 2006-06-21 17:48:02 UTC
Subject: Re:  upgrading slimserver often causes problems

We should make sure that upgrading/downgrading between 6.2.2, 6.3 &  
6.5 are working before we ship, at a minimum.

Comment 16 Dan Sully 2006-09-02 16:41:23 UTC
What's the status here?

This is our only 'blocking' bug for 6.5

Thanks
Comment 17 Chris Owens 2006-09-08 09:45:23 UTC
The status is it's a difficult bug to mark 'closed' due to the fact that it's so broad.  

Nonetheless, due to the work and testing that's gone in so far, I'm going to mark it 'fixed' at this time, and Kevin or whoever else gets irritated after the 6.5 release can inevitably reopen it.