Bugzilla – Bug 9651
Setup to SN fails back to beginning of setup (fw 81)
Last modified: 2009-09-08 09:30:16 UTC
I was setting up an SB3 at a friend's house last night and found that it would not successfully set up onto SN. You'd go through the entire setup routine, you'd see "Connecting to SqueezeNetwork...", then the player would immediately revert to the start of the setup process. The SB3 had firmware 81 installed. Connecting to SC was successful. Firmware updated. Connecting to SN was then successful. I just walked through this with Steven and he confirmed it.
Firmware 86 does not exhibit this issue. Is this something that can be fixed via SqueezeNetwork or is the only solution to update the firmware?
Andy reinstated an old service that had gotten removed from SN. Andy requests QA to try to understand what conditions this fails or succeeds.
see also bug 5171
Felix is working on bug 9706 which may affect or duplicate this bug.
Andy what sort of conditions did you want tested, could you elaborate please?
I would say these should be tested: DHCP, good DNS server DHCP, bad DNS server DHCP, no DNS server Same, with static IP See if any of them actually do a DNS lookup and connect to the correct SN IP, or if they all go to the old hardcoded IP.
DHCP, good DNS server- FAIL, back to setup DHCP, bad DNS server- FAIL, back to setup DHCP, no DNS server- FAIL, back to setup Static, good DNS server- WORKS Static, bad DNS server- FAIL, back to setup Static, no DNS server- FAIL, blank screen
Wow, this really sucks. We need to update the version in the factory ASAP.
I'm really confused here. Are we saying that the factory FW for SB3 is fundamentally broken for users trying to connect to SN for the first time? What other players does this affect? Have hat version of FW has been released to the factory? What's the service that was reinstated on SN?
Can anyone help me, what firmwares are currently shipping from factory for each player? Dean, yes SB3 shipping with fw81 will not connect to SqueezeNetwork.
Factory firmware, Boom 32, Receiver 18, SB3 88, Transporter 18. Boom fw 32 connecting to SN from factory reset, works, updates to 33. Transporter fw18 connecting to SN from factory reset, works, updates to 63. SB3 fw 88 connecting to SN from factory reset, works, no update. SB3 fw 81 connecting to SN from factory reset, works, updates to 113. Should this be marked as fixed (and verified) now that the service has apparently been reinstated?
Yeah let's mark it fixed. We'll have to keep the old IP and redirector service around indefinitely, but it's working much better now and should not crash anymore.
Thanks Andy.
This bug has been fixed in the 7.3.0 release version of SqueezeCenter! Please download the new version from http://www.slimdevices.com/su_downloads.html if you haven't already. If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.