Bug 9230 – SBC fails firmware upgrade if SC has a bad internet connection

Bug 9230 - SBC fails firmware upgrade if SC has a bad internet connection

Summary:

SBC fails firmware upgrade if SC has a bad internet connection

Status:	CLOSED FIXED

Product:	Logitech Media Server
Classification:	Unclassified
Component:	SqueezeNetwork Integration
Version:	7.0
Platform:	PC All

Importance:	P1 normal (vote)
Target Milestone:	7.x
Assigned To:	Andy Grundman

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-08-20 14:48 UTC by James Richardson
Modified:	2009-09-08 09:20 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

Attachments
log > no network (254.83 KB, text/plain) 2008-08-20 15:40 UTC, James Richardson	Details
log > with network (231.27 KB, application/octet-stream) 2008-08-20 15:41 UTC, James Richardson	Details
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Description James Richardson 2008-08-20 14:48:47 UTC

BUG 8414 maybe related.  Other customer reports of "controller firmware upgrade" failures maybe related as well.
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When testing bug 8414, I noticed that when I don't have an internet connection on my target system, SBC fails to upgrade or downgrade the firmware.  Even if the jive.bin file exists in the proper folder.

Unlike all our other products, the Controller REQUIRES a stable, working, solid connection to the internet to upgrade the firmware.

I suggest we make the jive more like all the other products, in that it does NOT require an internet connect just to update the firmware.
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Comment 1 Andy Grundman 2008-08-20 14:52:19 UTC

Technically it only requires a connection when SC starts up to check for a newer jive.version file.

Comment 2 Dan Evans 2008-08-20 15:09:03 UTC

might also be related to bug 7505

Comment 3 James Richardson 2008-08-20 15:11:25 UTC

(In reply to comment #1)
> Technically it only requires a connection when SC starts up to check for a
> newer jive.version file.
> 

While this may be true, in my tests I don't see this behavior.  When SC is not
on the net, the SBC won't update the firmware.  With r2448 on the SBC, and
r2722 in the Cache directory, the SBC reports that r2448 is the "up to date"
firmware.  Manual selecting Begin update" will generate an error condition.

If I take exact same SBC and system, and connect it to the net, all works fine.

Comment 4 James Richardson 2008-08-20 15:40:49 UTC

Created attachment 3846 [details]
log > no network

Here is a log when I have no internet connectivity, yet the proper 7.1 jive file exists

Comment 5 James Richardson 2008-08-20 15:41:18 UTC

Created attachment 3847 [details]
log > with network

Here is a log when I have internet connectivity, and the proper 7.1 jive file exists

Comment 6 Andy Grundman 2008-11-03 06:27:57 UTC

Fixed in change 23794.

Comment 7 James Richardson 2008-12-15 12:06:18 UTC

This bug has been fixed in the 7.3.0 release version of SqueezeCenter!

Please download the new version from http://www.slimdevices.com/su_downloads.html if you haven't already.  

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.

Comment 8 Chris Owens 2009-07-31 10:27:48 UTC

Reduce number of active targets for SC