Bug 6252 - Setup fails in bridged mode when no DHCP server available
: Setup fails in bridged mode when no DHCP server available
Status: NEW
Product: SB Receiver
Classification: Unclassified
Component: General
: unspecified
: PC All
: -- minor with 2 votes (vote)
: 8.1.0
Assigned To: Felix Mueller
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2007-11-28 16:39 UTC by Spies Steven
Modified: 2009-09-08 09:13 UTC (History)
4 users (show)

See Also:
Category: ---


Attachments
Three captures of Ray trying to connect to a Macintosh over Ethernet (9.78 KB, application/x-zip-compressed)
2007-12-07 16:25 UTC, Spies Steven
Details

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Description Spies Steven 2007-11-28 16:39:42 UTC
Setting up a Ray and Jive using the "Bridged" configuration with Ray wired to the network, if Ray is unable to get DHCP, setup fails.

Steps to reproduce:
Connect Ray in setup mode via Ethernet to your network, I used a Mac sharing Internet over Ethernet, see bug 15
Select "Connect using Squeezebox" when configuring Ray from Jive
Select MAC of Ray
Notice Ray's led goes to Green then Blue however Jive will error with "Problem Connecting" with the only option to "Try again" or "Skip this step" with neither really working.

I think what should happen is that Ray should stop at green and Jive should give the option to use a self assigned or static address when DHCP fails.  I think this is the behavior I have seen when setting up the "Bridged" configuration over WiFi.
Comment 1 Spies Steven 2007-11-28 17:30:51 UTC
I just tried this at home connecting my Comcast cable modem directly to the Ray via Ethernet and got the same exact behavior.
Comment 2 Spies Steven 2007-12-04 11:53:57 UTC
Adding CC to the bug.
Comment 3 Spies Steven 2007-12-07 16:25:49 UTC
Created attachment 2486 [details]
Three captures of Ray trying to connect to a Macintosh over Ethernet
Comment 4 Blackketter Dean 2007-12-11 09:21:23 UTC
Related to bug 15 which has to do with incompatible DHCP server.  Bridge mode requires a working DHCP server.
Comment 5 Spies Steven 2007-12-19 11:16:23 UTC
Bug 6393 seems to be related since ray self assigns an IP.  Following the workaround in bug 6393 does allow this setup to function with limited capacity since there will not be access to the internet when using self assigned IP.
Comment 6 Blackketter Dean 2008-01-21 19:49:20 UTC
Felix: do you expect to fix this for 7.0?
Comment 7 Felix Mueller 2008-01-22 02:20:09 UTC
I intend to work on it shortly, but I don't expect it to be easy to find and fix and QA also needs to test it first. So, no, I don't think it will be in 7.0
Comment 8 James Richardson 2008-04-07 09:46:36 UTC
Steven to re-test and update with new findings.
Comment 9 Spies Steven 2008-04-16 10:55:16 UTC
This bug is still valid running Duet bridged and no DHCP server is running or can be found on the network.

Bug 15 being fixed does lower the possibility of someone encountering this bug however.

Dean mentioned in comment #4 that bridge mode requires a working DHCP server, so would this now be an enhancement request?

Even if that is the case I think there should be an indication on ray when it is using a self assigned address before it is connected to the server.  Perhaps blinking blue as opposed to solid blue?
Comment 10 Spies Steven 2008-04-17 13:34:20 UTC
Assigning to Dean for comments.
Comment 11 Blackketter Dean 2008-04-17 20:37:41 UTC
Dan: Can you weigh in here?  How often do you get a support issue for users who use bridged and don't have a working DHCP server?
Comment 12 Chris Owens 2008-04-18 09:36:58 UTC
This seems unlikely to get done for 7.0.1; retargeting.
Comment 13 Dan Evans 2008-04-18 10:00:32 UTC
I can't speak to the exact number we've seen of this fringe case.  I filed bug 7502 due to customer feedback, but that was for Standard Wired mode, really.  

Julius reports he had one customer who wanted Bridged Mode with Static IPs.  That's the only specific case of this I've heard of. (have not heard from Anoop or Osama on this, though.)
Comment 14 Chris Owens 2008-06-04 15:46:33 UTC
Please vote, comment, and re-open if you'd like us to pay attention to it in the future.
Comment 15 Anoop Mehta 2008-12-04 13:12:56 UTC
We continue to get customers asking for this feature to be available. 

After speaking with Felix, he agrees that we should fix this feature. 

Re-opening bug for closer investigation. 
Comment 16 Dan Evans 2008-12-04 13:17:23 UTC
This connection method is also documented in our User Manual, making it more important to make work, IMO.
Comment 17 Blackketter Dean 2008-12-04 14:16:12 UTC
Our user guide says that things work without a DHCP server?
Comment 18 James Richardson 2008-12-04 14:33:11 UTC
Felix: please prioritize and target appropriately
Comment 19 Blackketter Dean 2008-12-04 15:57:27 UTC
This is for bridge mode (Controller -> ad hoc -> receiver -> ethernet -> computer) when there is no DHCP server.  The controller is not prompting for autoip/static.
Comment 20 Felix Mueller 2008-12-14 14:01:50 UTC
Duet user guide indeed has a section 'How to use Static IP addresses with Squeezebox Duet' in the troubleshooting section. (At least it does not explicitly say one should use bridged mode.)

I have no idea why SBC would not prompt for a static ip address in bridged mode when no DHCP server is available as in standard wireless mode it does.
Comment 21 James Richardson 2008-12-19 08:01:39 UTC
Changing target to next release
Comment 22 Felix Mueller 2009-01-08 09:27:55 UTC
Punting to next release
Comment 23 James Richardson 2009-06-10 13:26:57 UTC
Targeting based on engineering discussion