Bug 14447 - SBC Prompted with 'software upgrade (complete)' message every boot
: SBC Prompted with 'software upgrade (complete)' message every boot
Status: RESOLVED INVALID
Product: SB Controller
Classification: Unclassified
Component: API
: unspecified
: PC Windows XP
: P5 trivial (vote)
: 7.5.x
Assigned To: Ben Klaas
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-09-30 08:30 UTC by James Richardson
Modified: 2011-01-14 09:19 UTC (History)
3 users (show)

See Also:
Category: ---


Attachments
upgrade image (15.66 KB, image/jpeg)
2009-10-02 14:36 UTC, James Richardson
Details

Note You need to log in before you can comment on or make changes to this bug.
Description James Richardson 2009-09-30 08:30:12 UTC
Every time I reboot the Controller, I am prompted with "Software Update" message

This does not happen on SB Radio or IP3K devices
Comment 1 Mike Prager 2009-10-02 14:18:36 UTC
I am getting something similar. After installing S-Server 7.4.0 and then 7.4.1 (r28740), my SBC claims an upgrade waiting, but will not upgrade. The upgrade downloads, starts to verify, then I get this message:  "Upgrade failed. There was a problem upgrading this remote. Please try again, or contact support."
 
I am using a Duet with Windows XP and wireless networking. Fortunately, the Duet continues to work otherwise.
Comment 2 Mike Prager 2009-10-02 14:20:03 UTC
(In reply to comment #1)
I forgot to note that I repeatedly have tried turning off and rebooting the SBC, at first with the power button, then by removing the battery, but that it hasn't helped.
Comment 3 James Richardson 2009-10-02 14:34:48 UTC
Mike: the error you are describing is bug 8414.  Please add yourself to this bug.  To solve the issue, you should;
- shut down your SBS
- delete the cache directory
- power off your Controller
- startup the server 
- power up the Controller while holding down the + key (this will do a Factory Reset
- walk through the setup on controller

If you still have problems, please call support
---------------------------------------------------

The bug I was trying (but failed to) describe is the message you get AFTER upgrading to 7.4

see attached.
Comment 4 James Richardson 2009-10-02 14:36:06 UTC
Created attachment 5995 [details]
upgrade image

This is what I see, every time I hard power cycle the Controller.  Remove battery and place it back in.
Comment 5 James Richardson 2009-10-08 13:41:58 UTC
*** Bug 14469 has been marked as a duplicate of this bug. ***
Comment 6 kungen 2009-11-27 06:46:09 UTC
Same problem here - seeing the upgrade welcome screen every time I boot SBC.
Using the official 7.4.1 - r28947.
Comment 7 Chris Owens 2010-03-15 18:10:29 UTC
7.4.x milestone is in the past
Comment 8 Ben Klaas 2011-01-14 09:19:45 UTC
don't think this is valid for >=7.5