Bugzilla – Bug 11701
Help & More buttons & Support screen must be available within setup (MP cases)
Last modified: 2009-09-08 09:25:45 UTC
(using 5224) There are a handful of cases that need to be reviewed and fixed: 1. There are setup screens that do not have a Help button 2. There are some error screens that do not have a Help button or a More button 3. Without a More button, there are some error screens that you cannot get to Support from I will use this bug to list them as I find them. = = = = = Pre-firmware update (MP) * Missing Help button-- 5A-- When selecting Ethernet but no ethernet cable is connected-- "We can't detect a wired connection..." * Missing Help button-- 7E-- select encryption method for hidden SSID. * Missing Help button-- 7F-- From Choose Network screen, select a network we do not support-- "Connection Error. we're sorry; WPA-EAP and WPA2-EAP are not supported..." * Missing Help button-- 7M-- After WPS button timer times out, "For security reasons, WPS setup has time out." * Missing Help button-- 10A-- After trying to connect to a network but password is wrong-- "Can't Connect. We were unable to connect using the above password." * Missing Help button-- 10B-- if WEP key fails * Missing Help button-- 10C-- if DHCP server is not found * Missing Help button-- 11-- Software Update = = = = = Post-firmware update (PLD) * Missing Help button-- 17?-- When creating an account on mySB.com, turn OFF WiFi and you'll get an error, "Problem Connecting. There was a problem connecting to mysqueezebox.com. Try again."
Pre-firmware update fixed in r5239-5240. Dan, please make new bugs for post firmware update cases.
post-firmware update cases moved to bug 11713.