Bugzilla – Bug 11184
SBC: Problem connecting, SBR: Firmware updated, white icon, DSFP: A13
Last modified: 2009-06-17 09:36:59 UTC
While setting up Duet Controller gives error Problem connecting, and Receiver connects to music source and updates firmware. Some information might be useful from bug 9176.
*** Bug 9176 has been marked as a duplicate of this bug. ***
Is this ready to get assigned to someone? Are we able to reproduce?
We are now planning to make a 7.3.3 release. Please review your bugs (all marked open against 7.3.3) to see if they can be fixed in the next few weeks, or if they should be retargeted for 7.4 or future. Thanks!
This bug is assigned to me, but unfortunately I don't have any reproduction steps yet. I have seen this sparingly. Support or anyone, if you have any tips to reproduce please share them here. Dan: Based on how frequently you see this, would you agree this is P2?
Unfortunately I do not have steps to reproduce this case..but I did deal with this issue today. Unfortunately I did not come to a conclusion with the cusotmer...I asked that he upgrade his firmware on the router and see how that goes. I do not remember the exactl model number of the router..all I remember was that it was a Dlink..Sorry I know that does not help much.
QA to reproduce.
Any update Anoop?
Anoop, I'm going to need some feedback from support on this one. I remember seeing this bug in a few different situations, with some consistency. However I haven't seen it in over a month. Do you guys still see this? If so could you please have customers update to 7.3.3 and see if they still see it? We could use a hand in understanding the priority of this bug for the 7.3.3 release.
3 out of 4 agents from support do not really see this issue anymore...Osama says he still gets the issue with customers. I will let him know to try 7.3.3 and see if that fixes the issues. Go ahead and close the ticket for now and we will re open if we run across this issue again.
Osama to follow up please.
*** Bug 6831 has been marked as a duplicate of this bug. ***
I believe this is resolved by Richards changes, namely bug 11334. Support, please have users try 7.3.3 firmware if they see this and report back.
I will update when I try 7.3.3 with a customer who may have this symptom.
This bug has been fixed in the 7.3.3 release version of SqueezeCenter! If you haven't already. please download the new version from http://www.logitechsqueezebox.com/support/download-squeezecenter.html If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.