Bug 10424 – Jive: 7.4: Red Icon: Jive behaves as if it had been factory reseted.

Bug 10424 - Jive: 7.4: Red Icon: Jive behaves as if it had been factory reseted.

Summary:

Jive: 7.4: Red Icon: Jive behaves as if it had been factory reseted.

Status:	RESOLVED WORKSFORME

Product:	SB Controller
Classification:	Unclassified
Component:	Setup
Version:	unspecified
Platform:	Other Other

Importance:	-- normal (vote)
Target Milestone:	7.4.0
Assigned To:	Squeezebox QA Team email alias

URL:
Keywords:

Depends on:	11192
Blocks:
	Show dependency tree / graph

Reported:	2008-12-22 10:57 UTC by Wallace Lai
Modified:	2009-04-10 12:41 UTC (History)
CC List:	4 users (show)

See Also:
Category:	---

Attachments
putty log for this Jive. (27.41 KB, application/octet-stream) 2008-12-22 10:58 UTC, Wallace Lai	Details
Log file from the Jive. (74.94 KB, text/plain) 2008-12-22 10:58 UTC, Wallace Lai	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Wallace Lai 2008-12-22 10:57:28 UTC

HW:  MP unit, FW:  7.4 r3588

Steps to Reproduce:
1.  Upgrade from Jive 7.4 r3507 to r3588.  Everything was good.  Passed.
2.  Reboot Jive to start downgrade from r3588 to r3507 or upgrade it to r3592.  All smoke tests failed.
3.  Notice the wi fi icon is red after reboot.
4.  Reboot the Jive again to see if it can connect to router.
5.  After the reboot, the languanges selection menu appears.  The Jive behaves as if it had been factory reseted.  The Jive unit had to be setup again from the beginning, including remote login and ssh stuff.

Comment 1 Wallace Lai 2008-12-22 10:58:26 UTC

Created attachment 4496 [details]
putty log for this Jive.

Comment 2 Wallace Lai 2008-12-22 10:58:52 UTC

Created attachment 4497 [details]
Log file from the Jive.

Comment 3 Wallace Lai 2008-12-22 14:51:34 UTC

Problem not seen on jive 7.4 r3592 build.  r3592 passed with flying colors.
Please take a look at the logs and make sure it does not happen again.
Will keep this bug open for a few more builds to make sure it is fixed.

Comment 4 Ross Levine 2009-03-11 16:21:43 UTC

This seems safe to resolve. If anyone sees this with r3993+ please feel free to re-open with your experience.