Bug 9901 - support link at bottom of UI not internationalized or localized
: support link at bottom of UI not internationalized or localized
Status: CLOSED FIXED
Product: MySqueezebox.com
Classification: Unclassified
Component: Web UI
: Test
: PC Other
: P3 normal (vote)
: Falco
Assigned To: Michael Herger
http://test.squeezenetwork.com/user/r...
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2008-11-04 11:26 UTC by Matthew J. Martin
Modified: 2009-09-24 09:33 UTC (History)
4 users (show)

See Also:
Category: ---


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Description Matthew J. Martin 2008-11-04 11:26:25 UTC
Clicking the support link at the bottom of the web UI incorrectly redirects all regions/languages to slimdevices.com

This link needs to point to regional support site based on users locale or geoip if user is not signed in.

Dan -- can you provide the appropriate regional support links?
Comment 1 Dan Evans 2008-11-18 11:31:04 UTC
I've sent email to Sean Ryan, Peter DeBrass and Eric Li to gather regional support links we can route to.
Comment 2 Dan Evans 2008-11-20 10:22:22 UTC
Here are the regional links we've gotten from EMEA and AP:


EMEA

English EMEA (default for all EMEA languages where there is no specific interface)
http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/entry.php

German
http://logitech-de-emea.custhelp.com/cgi-bin/logitech_de_emea.cfg/php/enduser/entry.php

French
http://logitech-fr-emea.custhelp.com/cgi-bin/logitech_fr_emea.cfg/php/enduser/entry.php

Italian
http://logitech-it-emea.custhelp.com/cgi-bin/logitech_it_emea.cfg/php/enduser/entry.php

Spanish
http://logitech-es-emea.custhelp.com/cgi-bin/logitech_es_emea.cfg/php/enduser/entry.php

Dutch
http://logitech-nl-emea.custhelp.com/cgi-bin/logitech_nl_emea.cfg/php/enduser/entry.php

Danish
http://logitech-da-emea.custhelp.com/cgi-bin/logitech_da_emea.cfg/php/enduser/entry.php

Swedish
http://logitech-sv-emea.custhelp.com/cgi-bin/logitech_sv_emea.cfg/php/enduser/entry.php

Polish
http://logitech-pl-emea.custhelp.com/cgi-bin/logitech_pl_emea.cfg/php/enduser/entry.php

Russian:
http://logitech-ru-emea.custhelp.com/cgi-bin/logitech_ru_emea.cfg/php/enduser/entry.php


AP

Singapore:-
http://www.logitech.com/index.cfm/support_downloads/&cl=sg,en

Malaysia:-
http://www.logitech.com/index.cfm/support_downloads/&cl=my,en

Japan:-
http://www.logicool.co.jp/index.cfm/support_downloads/&cl=jp,ja

Korea:-
http://www.logitech.com/index.cfm/support_downloads/&cl=kr,ko

India:-
http://www.logitech.com/index.cfm/support_downloads/&cl=in,en

New Zealand:-
http://www.logitech.com/index.cfm/support_downloads/&cl=nz,en

Australia:-
http://www.logitech.com/index.cfm/support_downloads/&cl=au,en

China:-
http://www.logitech.com/index.cfm/support_downloads/&cl=cn,zh

Taiwan:-
http://www.logitech.com/index.cfm/support_downloads/&cl=tw,zh

Hong Kong:-
http://www.logitech.com/index.cfm/support_downloads/&cl=hk,en

Comment 3 Blackketter Dean 2008-11-23 15:05:24 UTC
Michael, it looks like the updated links are here.  

Comment 4 Michael Herger 2008-11-24 02:14:10 UTC
change 5125 - localize support links. Try to match country (as detected by geoip) first, then language, fall back to sd.com
Comment 5 James Richardson 2008-12-15 12:17:14 UTC
This bug has been fixed in the latest release of SqueezeNetwork!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.
Comment 6 Dan Evans 2009-09-24 09:33:22 UTC
*** Bug 8222 has been marked as a duplicate of this bug. ***