Bugzilla – Bug 9792
Jive: 7.3 FW, r3183: does not boot up after Factory Reset.
Last modified: 2008-11-12 07:50:24 UTC
Jive Info: MP Unit Steps to Reproduce: 1. Update the Jive's FW to jive_7.3_r3183.bin. 2. Performa Factory Reset. 3. Notice it would not boot again at all. 4. The unit is lit in the back, but it would not boot all the way. 5. Take out the battery and put it back. It still will not boot.
Created attachment 4167 [details] Putty log with previous actions also.
This is the putty log for just booting: U-Boot 1.0.0 (Dec 18 2007 - 08:34:08) U-Boot code: 33E00000 -> 33E1D3E0 BSS: -> 33E2101C IRQ Stack: 33e42018 FIQ Stack: 33e43018 DRAM Configuration: Bank #0: 30000000 64 MB NAND:Nand Flash Probe... Nand Flash Configuration: Page Size :512 Bytes Oob Size :16 Bytes Block Size :16 KB In: serial Out: serial Err: serial Hit any key to stop autoboot: 0 Warning: this binary is not compressed linux kernel image zImage magic = 0xffffffff NOW, Booting Linux...... undefined instruction pc : [<30008004>] lr : [<33e0745c>] sp : 33fffc88 ip : 0005107c fp : 33fffc94 r10: 00000000 r9 : 00000000 r8 : 33ffffbc r7 : 33fffcb8 r6 : 33e43165 r5 : 30008024 r4 : 33ffff98 r3 : 00000000 r2 : 30008000 r1 : 000005d2 r0 : 00000000 Flags: nZCv IRQs on FIQs off Mode SVC_32 Resetting CPU ...
I took a quick look at the device. I tried holding Vol+ to boot to the previous image and UBoot does not know about key event. It did not know about any of the SWn events. The environment table appears to be corrupted. I suggest that this process be repeated on another device. I believe that it is a device issue.
It appears that the upgrade of this jive failed. It's important to establish what went wrong, do you have the logs still when the upgrade script was running? It should be possible to reset this jive using vol+ while rebooting, but please don't do that yet we need some more diagnostics from it first.
What kind of diagnostics would you like, Richard? Wallace did not capture the log from the upgrade.
Verified r3330 does not have this issue.