Bug 969 - Squeezebox resets when playing
: Squeezebox resets when playing
Status: RESOLVED WORKSFORME
Product: SB 1
Classification: Unclassified
Component: Hardware
: 40
: PC Windows (legacy)
: P2 critical (vote)
: Future
Assigned To: Blackketter Dean
:
Depends on:
Blocks:
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Reported: 2005-03-08 06:31 UTC by max
Modified: 2007-10-22 16:13 UTC (History)
3 users (show)

See Also:
Category: ---


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Description max 2005-03-08 06:31:23 UTC
Whilst playing music, squeezebox will reset itself at random intervals.  Display
goes blank, startup logo appears and box goes through setup screens (will use
existing values if left alone) - then start playing again from beginning of song.

Problem _appears_ to occur when connecting via wireless - have not properly
tested when connected via ethernet.

Server now running on Win2k version 6.0 - nightly build - problem occured on
previous 5.3/5.4 releases.

Nothing obvious in server debug output.
Comment 1 KDF 2005-03-08 10:05:32 UTC
have you contacted support@slimdevices.com?  
This seems to be more along the lines of something faulty, so it would be good
if that could be ruled otu first.
Comment 2 Anthony De Lucia, Jr. 2005-03-11 19:23:20 UTC
I have the same problem - also running wireless w/ Win2k server and 5.4 
release.

Player goes "quiet" - some times restarts song other times doesn't and 
requires some messing with the controls (e.g. hitting pause and/or play, power 
on/off, etc.)
Comment 3 Dan Sully 2005-03-20 09:57:06 UTC
Is this with G or non-G Squeezeboxes?
Comment 4 Dan Sully 2005-03-20 09:57:39 UTC
Is this with G or non-G Squeezeboxes?
Comment 5 Anthony De Lucia, Jr. 2005-03-21 06:30:30 UTC
I am not familiar with the "G" vs. "Non-G" delineation.  If you are referring 
to the wireless protocol supported by the SqueezeBox, I am not sure how to 
tell.  If not, can you explain?

My S/N is 208967A.  Player firmware version is 40 and my wireless router is a 
D-Link DWL-900AP+ - perhaps this helps..
Comment 6 Blackketter Dean 2005-04-20 14:08:56 UTC
Sean: can you take a look at this for 6.0.2?  This is our #1 firmware issue for sb1.
Comment 7 KDF 2005-04-28 00:24:43 UTC
I just recently changed wireless network to a Belkin Pre-N, and in altering the
setup of an SB1 to the new SSID, it resets constantly.  Even when in setup,
entering 'connect to wireless' resets.  Hooking up wired now STILL resets as
soon as it tries to connect to slimserver 6.1.  it does get an IP addy, but
can't get to server before a reset.  FW40, and I can't refresh it since it wont
get far enough to even try.
Comment 8 max 2005-04-28 01:33:00 UTC
Just to confirm, this is the non-G version
Comment 9 yann oehl 2005-08-16 07:13:07 UTC
I have similiar issues here (1-2x daily). Running an SB2 in wireless "G" mode.
Linksys router in the office with SlimServer running in the media center PC in
the livingroom (via a USB Microsoft Wireless card). Restarting the unit via the
power switch usually will not fix it for me, I have to either manually kill the
slim.exe process (usually still running) and/or reboot the entire PC. Very annoying.
Comment 10 yann oehl 2005-08-16 07:18:07 UTC
Could this be related to bug 1932?
Comment 11 David Henderson 2005-12-05 09:18:05 UTC
I've just sent a note to support, and since then found this bug. My problem is similar to that in the original post, so I figured I'd share my details. My setup is as follows:
SlimServer 6.2.1 running on XP
SB2 firmware 40
Library size: around 1000 albums.
Wireless Access Point: Linksys WRT54GS (signal strength 45%)

Occasionally, when a reboot of the SB happens, it reboots while starting up.

I don't understand this bug system ; why is this listed as "NEW", when it is many months old?
Comment 12 max 2005-12-06 17:08:54 UTC
(In reply to comment #10)
> Could this be related to bug 1932?
> 

No.  Problem is not specific to playing MMS streams - occurs when playing MP3's

MT
Comment 13 max 2005-12-06 17:12:11 UTC
Is not hardware related.  Have tested squeezebox for > 12 hours on multiple linux squeezebox hosts - problem not encountered.
Comment 14 Dave B. 2006-10-03 19:06:54 UTC
This happens to me at least once or twice per album that I try to play.  In the middle of playing a song, the squeezebox will reset, I'll see the startup logo and setup sequence, and the song will restart.

I've got a Squeezebox v1, and everything's up-to-date as far as I can tell.

Running XP Pro SP2 with all updates as of 2 Oct 2006
on a 1.8GHz Thinkpad A31 with 1GB of RAM

SlimServer Version: 6.5.0 - 9916 - Windows XP - EN - cp1252
Server IP address: 127.0.0.1
Perl Version: 5.8.7 MSWin32-x86-multi-thread
MySQL Version: 5.0.22-community-nt

Squeezebox v1 S/N 208766A
Player Firmware Version: 40

Connected over 802.11 to a Linksys router
Comment 15 Blackketter Dean 2007-10-22 16:13:22 UTC
Alas, we can't reproduce this here and there's nothing we can do to fix it.  Please contact the support team support@slimdevices.com if it's still an issue for you.