Bug 9647 - Jive: 7.3_r3055 bin: Unit cannot boot up at all. AT ALL, not just sometimes.
: Jive: 7.3_r3055 bin: Unit cannot boot up at all. AT ALL, not just sometimes.
Status: CLOSED FIXED
Product: SB Controller
Classification: Unclassified
Component: Setup
: unspecified
: Other Other
: -- normal (vote)
: 7.3
Assigned To: Squeezebox QA Team email alias
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2008-10-03 09:36 UTC by Wallace Lai
Modified: 2008-12-15 12:40 UTC (History)
4 users (show)

See Also:
Category: ---


Attachments
Output on a Putty terminal. (18.90 KB, text/plain)
2008-10-03 09:41 UTC, Wallace Lai
Details
Putty.log. Not just copied and pasted from terminal. (9.48 KB, application/octet-stream)
2008-10-03 09:49 UTC, Wallace Lai
Details

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Description Wallace Lai 2008-10-03 09:36:01 UTC
Jive Unit:  MP Unit

Note:  With past FW, some units, sometimes get stuck at "Free Your Music" page when booting.  The key word is "sometimes".

Steps to Repoduce:
1.  Jive unit was at jive_7.3_r30176.bin.
2.  Update it to jive_7.3_r3055.bin -- today's build.
3.  After the update, Jive automatically reboots.
4.  Notice the screen would get stuck at "Logitech" for a while, then it goes blank.  It does not even reach the "Free Your Music" page.
Comment 1 Wallace Lai 2008-10-03 09:41:51 UTC
Created attachment 4104 [details]
Output on a Putty terminal.

Tried turn it on 4 times already.
Comment 2 Wallace Lai 2008-10-03 09:49:12 UTC
Created attachment 4105 [details]
Putty.log.  Not just copied and pasted from terminal.

According to the terminal, "Jive: module 'jive.JiveMain' not found:".  Is this the problem?

on the 5th try:
The Jive is now stuck at "Logitech" page.  Putty terminal is stuck at these lines:

stack traceback:
        [C 0x4723c]: ?
        [C 0x110d4]: ?
Comment 3 Ben Klaas 2008-10-03 09:51:33 UTC
cc:ing Tom. This is a problem with the poky build that he's already working on.
Comment 4 Wallace Lai 2008-10-03 10:30:04 UTC
Anyone got stuck with today's build please hold down the volumn  up when botting.  That should put the Jive back to the previous FW.
If you have problem rebooting, please:
1.  Take out the battery, 
2.  Hold down the volumn up button, 
3.  Insert the battery while still holding down the vol up button.  The Jive should boot when battery is inserted.
4.  Keep holding down the vol up button until Jive finishes booting.
Comment 5 Markus Schiegl 2008-10-03 10:36:15 UTC
(In reply to comment #4)
> Anyone got stuck with today's build please hold down the volumn  up when
> botting.  That should put the Jive back to the previous FW.

agree'd (http://forums.slimdevices.com/showthread.php?t=53364).
hat's off for this fine design decision with two switchable images - i love fail-safe systems :)
Comment 6 Wadzinski Tom 2008-10-03 15:56:31 UTC
fixed in r3067
Comment 7 Wallace Lai 2008-10-20 15:39:10 UTC
Verified the fix with jive_7.3_r3145.bin to jive_7.3_r3157.bin.  Bug as written is no longer seen.
Marking as "VERIFIED".
Comment 8 James Richardson 2008-12-15 12:40:44 UTC
This bug has been fixed in the 7.3.0 release version of SqueezeCenter!

Please download the new version from http://www.slimdevices.com/su_downloads.html if you haven't already.  

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.