Bug 9586 - Default per player language is English
: Default per player language is English
Status: CLOSED FIXED
Product: MySqueezebox.com
Classification: Unclassified
Component: Signon
: Prod
: PC Windows XP
: P1 major (vote)
: Falco
Assigned To: Ross Levine
:
Depends on:
Blocks:
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Reported: 2008-09-25 10:34 UTC by Mickey Gee
Modified: 2009-09-08 09:14 UTC (History)
4 users (show)

See Also:
Category: ---


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Description Mickey Gee 2008-09-25 10:34:50 UTC
When setting up a player, if the language chosen is not English and the SqueezeNetwork UI language is not English, then the player default is English.

For example, if I configure Boom in its setup to be Italian and on SqueezeNetwork the UI is set to Italian, then the language displayed on Boom is English.

This is due to the per player setting on SqueezeNetwork defaulting to English. Don't know what the behavior should be, maybe it follows the SN UI or is linked to the account's country setting?
Comment 1 James Richardson 2008-09-25 11:11:40 UTC
Verified this does not happen when doing a first time connect to SC 7.2.x.  Both SC and Player stay in the chosen language.

When connecting an unregistered player to SN or test.SN for the first time, the player is defaulted from the chosen language, to English.

This happens for all languages, not just Italian
Comment 2 Michael Herger 2008-09-26 03:43:26 UTC
change 4625 - default player language setting to the user's language setting

Please note that the "visit www.sn.com..." line will still be displayed in EN. This probably needs a firmware change to transmit the language selected in firmware to SN when connecting for the very first time.

Should this be a hotfix?
Comment 3 James Richardson 2008-09-26 05:49:26 UTC
I vote for yes, as this would improve user experience, especially for our growing European customers.
Comment 4 Andy Grundman 2008-09-26 05:51:21 UTC
The firmware language is sent as part of the HELO packet, so we can use that.
Comment 5 Andy Grundman 2008-09-26 06:18:48 UTC
Change 23310, default language to firmware language.
Comment 6 Ross Levine 2008-11-21 16:42:16 UTC
I'm still seeing this bug with Boom fw 39 connecting to test.sn with both my SN account and Boom set to Spanish once connected all menu's are in English. 
Comment 7 James Richardson 2008-11-24 08:04:30 UTC
Ross: were you connected to test.sn or production.sn at the time of your testing.
Comment 8 Chris Owens 2008-11-24 10:12:54 UTC
Ross to retest today.  This work's on Michael's local SC.
Comment 9 Chris Owens 2008-11-24 10:14:27 UTC
Andy notes that this player should be excised from the prefs file to make sure that setting is not saved.  Michael says there was a bug where the player firmware preference was used instead of any other setting at one time.
Comment 10 Ross Levine 2008-11-24 14:39:05 UTC
Works great now!
Comment 11 James Richardson 2008-12-15 12:24:24 UTC
This bug has been fixed in the latest release of SqueezeNetwork!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.