Bug 9551 – non-Latin characters in tags prevent iTunes playlist from appearing

Bug 9551 - non-Latin characters in tags prevent iTunes playlist from appearing

Summary:

non-Latin characters in tags prevent iTunes playlist from appearing

Status:	CLOSED WORKSFORME

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Playlists
Version:	7.2
Platform:	PC Other

Importance:	-- normal (vote)
Target Milestone:	7.x
Assigned To:	Spies Steven

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-09-19 17:10 UTC by Dan Evans
Modified:	2012-02-27 17:33 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

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Description Dan Evans 2008-09-19 17:10:51 UTC

(from support# 080818-002276)

A customer was having trouble with his iTunes playlists not appearing.  He solved the issue himself writing, "I discovered in [the] scanning log that there were problems with strange characters ... e.g. in the 'Genre' tags.  So I changed all those tags and.... voilá....the playlists suddenly appeared."

I interpret what he says to mean the characters were non-Latin. (customer is Dutch.)  It's unclear if this is a bug or the rescan simply caught the playlists this time.  But we've had issues like this in the past, so I thought I'd write this up here.

Comment 1 Chris Owens 2008-09-22 11:46:34 UTC

QA to reproduce

Comment 2 Spies Steven 2008-11-14 15:18:39 UTC

Unable to reproduce and resolving bug as works for me.

Please reopen and add additional comments if users are still experiencing this issue.

Comment 3 Chris Owens 2009-07-31 10:30:10 UTC

Reduce number of active targets for SC

Comment 4 James Richardson 2012-02-27 17:33:36 UTC

Closing resolved bugs - if you feel this bug still exists please first re-test
with the latest SW/FW version.  If you are able to reproduce then feel free to
reopen and attach new logs / steps to reproduce.