Bug 9257 – Rhapsody: intermittent action failures

Bug 9257 - Rhapsody: intermittent action failures

Summary:

Rhapsody: intermittent action failures

Status:	NEW

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Rhapsody Direct
Version:	7.2
Platform:	PC Windows XP

Importance:	-- normal (vote)
Target Milestone:	---
Assigned To:	Unassigned bug - please assign me!

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-08-22 08:27 UTC by Chris Owens
Modified:	2011-01-14 00:51 UTC (History)
CC List:	0 users

See Also:
Category:	---

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Chris Owens 2008-08-22 08:27:24 UTC

This bug has been set up to gather information about intermittent action failures using Rhapsody.  On several occasions Rhapsody or another testing organization have reported bugs that are not reproducible.  These seem likely to have been intermittent problems.

Please add any information you may have, if you have experienced similar problems!

Comment 1 y360 2008-08-23 07:19:25 UTC

Usually these intermittent problems leave a trace in SC server logs. 
Perhaps set up a test player on a connection with a typical residential bandwidth.
Let it play long playlists via SC continuously with no human intervention, and occasionally perform arbitrary user actions via remote without testing for their success.
Then have QA periodically scan the logs for any issues that seem to fall outside the normal pattern. Look for keywords such as "fail", "error", "exception", as well as scan the log visually for pattern-breaking messages.