Bugzilla – Bug 9216
Controller can not update firmware with WRT54G router
Last modified: 2008-09-30 17:18:34 UTC
RN ticket # 080820-000518 Basic Summary Customer upgraded to 7.1 and does not get prompted to upgrade firmware on the Controller. Firmware on the Receiver is 36 Everytime we try to force a software upgrade on the Controller it fails immediately.
this may have some more information as well? http://forums.slimdevices.com/showthread.php?t=51195
Anoop: That thread indicates that he's using 7.3. Is this the same customer? Also, do we have other customers experiencing this?
Dean: No that is a different customer...I just came across that thread so I though I would add it as another point of reference. We do have other customers experiencing this but they are all different in exactly how they are experiencing this. For example this customer cannot get firmware on his controller to auto upgrade. Some customers get teh auto upgrade but fail after they select upgrade. All in all the main issue in my eyes is that the firmware fails to upgrade.
Ross: Can you work with Anoop to gather the details together and create distinct bugs for each failure mode?
Any news on this ross?
wrote customer back today trying to gather more information for ross...Version # and firmware version on the router.
(In reply to comment #6) > wrote customer back today trying to gather more information for ross...Version > # and firmware version on the router. > Thank you; would you also please ask if the customer has any other wireless access points or anything else on the network out of the ordinary? Anything that might help us to reproduce this.
Any word on this, Anoop?
customer is dealing with dan regarding other issues. I wrote customer asking him again for more information. Will post back when customer gets back to us.
customer never got back to me with info requested. Closing as Works for me.