Bug 8818 - Boom restarting itself mid-track
: Boom restarting itself mid-track
Status: RESOLVED WORKSFORME
Product: SB Boom
Classification: Unclassified
Component: Hardware
: 18
: All Other
: -- normal (vote)
: 8.1.0
Assigned To: Squeezebox QA Team email alias
:
Depends on:
Blocks:
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Reported: 2008-07-20 20:02 UTC by Ken
Modified: 2009-09-15 08:07 UTC (History)
2 users (show)

See Also:
Category: ---


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Description Ken 2008-07-20 20:02:33 UTC
Several times now the boom has reset itself while playing a track. It will just suddenly turn itself off, then go through a power up cycle, and start playing the album it was playing when it quit. Sometimes it will quit repeatedly.

The particulars:
Hardware: PQP3
SC version: 7.2 21797
Firmware: 18
OS: Linux (both Ubuntu on x86 laptop & debianized LinkStation HG)
Volume level: in the 50-65 range
Music: both local FLAC tracks and Rhapsody library tracks
Info in logs: zilch
"Interface": occurs when controlling via IR remote and (possibly) when using boom front panel buttons

Happy to crank up the logging to try to find out more.
Comment 1 Caleb Crome 2008-07-20 21:39:11 UTC
Felix, I think this belongs to you.  Any ideas?
Comment 2 Blackketter Dean 2008-07-23 13:21:56 UTC
We need to be able to reproduce this.

Ken: Can you track this to a specific track or other way to reproduce?  Also, what's the MAC address of your player?

QA folk:  Have you seen anything like this?
Comment 3 Ken 2008-07-23 20:05:30 UTC
Still haven't been able to reproduce it reliably. I haven't been able to listen to my boom much since Sunday (7/20), but it hasn't happened since then. It happened several times over last weekend (see http://forums.slimdevices.com/showthread.php?t=50001). 

It is not correlated with specific tracks -- I have since gone back and played tracks that were playing when the boom reset and not had problems. 

The MAC address is 00:04:20:1E:02:10 (same on label and as reported in SC status page).

I have *not* been doing the drop tests that Caleb mentioned in the forum thread ;o)


Comment 4 James Richardson 2008-08-06 13:30:50 UTC
QA has not seen this issue in our tests.  Can you repo this with the latest SC / Firmware for the boom?
Comment 5 Ken 2008-08-06 19:06:24 UTC
I'm traveling right now, away from my Boom. I'll try to reproduce it this weekend, but then I'll be away again. 
Comment 6 James Richardson 2008-08-18 10:47:24 UTC
Marking bug as future, waiting on input from Simler.
Comment 7 James Richardson 2009-09-15 07:00:33 UTC
Ken: it would seem this bug got lost in our system, have you been able to reproduce this issue any more?  If so, feel free to reopen the bug and add details.
Comment 8 Ken 2009-09-15 08:07:27 UTC
I haven't had this problem for a long, long time. As far as I'm concerned it's resolved.