Bug 8448 – Cannot play BBC stations 1,2,3 and 4

Bug 8448 - Cannot play BBC stations 1,2,3 and 4

Summary:

Cannot play BBC stations 1,2,3 and 4

Status:	CLOSED FIXED

Product:	MySqueezebox.com
Classification:	Unclassified
Component:	Internet Radio
Version:	unspecified
Platform:	PC Windows XP

Importance:	-- normal with 1 vote (vote)
Target Milestone:	Hotfix
Assigned To:	Andy Grundman

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2008-06-16 14:54 UTC by Osama Zaidan
Modified:	2008-12-22 14:29 UTC (History)
CC List:	3 users (show)

See Also:
Category:	---

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Description Osama Zaidan 2008-06-16 14:54:33 UTC

Four UK customers are reporting that they cannot play BBC 1,2,3 and 4 stations. 
The stations appear on the menus display of the SB, but they constantly showing “timed out". 
All four stations work fine via Squeezecentre.
This issue has been going on since 6/11/2008 as far as we know!

Comment 1 Andy Grundman 2008-06-16 14:56:02 UTC

Yeah, but until I can find a way to test the streams they aren't going to get fixed.

Comment 2 David Edgar 2008-06-17 06:53:36 UTC

I don't really know which component you need to test here, but if it helps I don't mind letting you control my squeezebox via my SqueezeNetowrk account.  I'm guessing that you can't play the BBC streams from outside the UK which is why you can't test the stream.  If this is the case you could log on to my acocunt and control my player from there.  I'm assuming that the stream goes through SqueezeNetwork which would mean you could then debug.  If however the stream is direct from player to (BBC) server then I guess this won't work.

Comment 3 Andrew 2008-06-19 05:37:06 UTC

There's a theory that this is a noscan issue, as opposed to a BBC issue:
http://forums.slimdevices.com/showpost.php?p=313220&postcount=11

Comment 4 Andy Norman 2008-06-20 06:32:55 UTC

Someone else has noscan timeout problems with non-BBC streams:

http://forums.slimdevices.com/showthread.php?p=313696#post313696

Comment 5 Andy Grundman 2008-06-20 06:56:24 UTC

Should be fixed in r20970.  I am unable to test the BBC stations but they should work now.  Allow 1 hour before testing.

Comment 6 Julius Dauz 2008-07-10 15:29:31 UTC

A user reported this very exact issue yesterday July 9, 2008. Reopening bug.

Comment 7 Andy Grundman 2008-07-30 07:43:46 UTC

Are these still broken?

Comment 8 Chris Owens 2008-08-21 10:25:51 UTC

Please re-open if this is still a problem.

Comment 9 James Richardson 2008-12-15 13:01:29 UTC

This bug has been fixed in the latest release of SqueezeNetwork!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.

Comment 10 John Carrington 2008-12-22 02:26:03 UTC

For some time the BBC stations Radios 1 -4 have been working ok, but the problem identified in this bug has recently recurred.

Approximately 1 in 4 times I try to connect to any of the BBC's four "UK only" stations the connection fails and I get a "timed out" message.  All other stations (including the rest of the BBC) continue to connect correctly.