Bug 8161 - Hebrew text appears reversed on the Duet Controller
: Hebrew text appears reversed on the Duet Controller
Status: RESOLVED WONTFIX
Product: SqueezePlay
Classification: Unclassified
Component: UI
: unspecified
: PC Windows XP
: -- minor with 12 votes (vote)
: 8.0.0
Assigned To: Unassigned bug - please assign me!
:
Depends on:
Blocks:
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Reported: 2008-05-15 04:13 UTC by Shimon
Modified: 2011-04-26 06:34 UTC (History)
8 users (show)

See Also:
Category: ---


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Description Shimon 2008-05-15 04:13:31 UTC
Hebrew text, songs, albums & artist names appear reversed on the Duet Controller screen.
Comment 1 Kobi 2009-09-22 03:55:36 UTC
HI, 

As I  understood from andyg - Slim Devices Developer, this bug is also relevant for the Squeezebox touch, which I was planning to buy.
This is a major show-stopper for buying the SBtouch since a third of my audio content is in the hebrew lang. 
Please see what you can do in-order to resolve this bug as soon as possible. You have a big community waiting for this fix.
Comment 2 James Richardson 2009-09-22 07:49:43 UTC
Triode is this something you could have a look at?  As always, just let me know
if not.  Is this related to bug 12737 or different?
Comment 3 Adrian Smith 2009-09-22 13:34:43 UTC
This is different from bug 12737 as it needs specific support in Squeezeplay.

I would hope Tom can look at this one.  (are you ok to take the bug Tom?)
Comment 4 Kobi 2009-12-16 02:10:20 UTC
No one has taken any ownership of this bug, and it remains a big problem when using the duet controller with Hebrew title content.

Can you please assign someone to handle this bug?

Thanks

Kobi
Comment 5 Kobi 2009-12-21 02:25:14 UTC
HI, 

Can any-one comment on this bug, and let us know when or who is assigned to resolve it? This is also crucial for the SB touch. You have a big community waiting for this fix. 
Please see how you can expdite this.

Thanks
Comment 6 goldstone 2010-03-19 15:03:10 UTC
Just upgraded to 7.5 embedded, and am disappointed to see that my Israeli albums are still displayed in dyslexic Hebrew on my Duet controller.  (In the web control, everything looks great...)

Is this something that can/will be addressed?
Comment 7 MeirP 2010-04-07 06:59:33 UTC
Lack of right-to-left display also means Hebrew RSS feeds cannot be read (unless you are Leonardo da Vinci :-)). This and the wrong display of Hebrew titles is a showstopper for marketing SB products in Israel (at least).
Comment 8 Ben Klaas 2010-04-07 07:30:31 UTC
I can comment on the technical aspects of this bug, but not whether it will be prioritized to fix.

The problem lies with our text rendering engine, which does not support right-to-left text. Tom (who is no longer working on squeezebox) did a lot of work about a year or more ago on replacing SDL text rendering with a technology called Pango, which supports many more features for rendering text, including right-to-left text, mixed weight characters, etc.

Pango support was dropped because it was determined to be too risky to the current effort that was going on at that time. It has not been taken up since then.

To summarize, there would have to be a new effort by different engineers to bring in Pango to support Hebrew text. The work that Tom did could be leveraged somewhat, but it's far from done. Further, replacing SDL with Pango will likely result in needing to rework the entire UI layout, because font variables like kerning and leading will be markedly different. In other words, it's possible but it will be a sizable effort with a fair amount of risk.

The prioritization of this fix will have to come from our product marketing people, not from engineering.

I hope this doesn't cause flames...I'm merely trying to be informative with this, not dismissive. I do recognize that having right-to-left characters render in reverse is not acceptable.
Comment 9 arich 2010-12-25 11:02:43 UTC
Hi,
I understand the complexity of the fix, but I encourage you to fix it ASAP. I bought the touch assuming I can use it. currently its practically useless as almost half of my files are hebrew.

hopefully the product marketing raises its priority.

Aric
Comment 10 partner11 2011-04-22 04:10:47 UTC
Hi guys
Any news with that issue?
Comment 11 Ben Klaas 2011-04-22 07:05:51 UTC
I apologize, but this bug is not going to be fixed. It would require a major technical effort and the engineering team is not going to be given the necessary priority or resources to complete it.
Comment 12 avi stone 2011-04-22 07:20:48 UTC
I cannot express in words the levels of disappointment I feel about this. My next set of players will NOT be from Logitech.
Comment 13 Shimon 2011-04-26 06:34:12 UTC
3 years .. to hear that it will not happen... well it is a good time to look for other products / companies that do support Hebrew ...