Bugzilla – Bug 7841
Add link to Support on SN
Last modified: 2009-09-08 09:17:33 UTC
We should have a link to Support readily visible on SqueezeNetwork somewhere. I can think of 3 possible places we may need this: 1. On the login page. If people are having trouble logging into their account, we should make Support easily available. 2. In the SN setup Wizard. Same reason as above. 3. On the main UI page. (Don't know if this is 3 separate bugs or not.)
Sounds like a reasonable request. Dan: what, specifically, do you want? A link to the email submit page? A link to the slimdevices.com support page?
Having a link labeled "Help" that points to another page with specific SN tips would be good, however that would require that that page be designed and created. Also on that page I'd include a link to Support that points to http://www.slimdevices.com/su_tech.html Or, maybe "Help" just points directly to http://www.slimdevices.com/su_tech.html I'm sure there's a better long-term solution but either of the above would be a step in the right direction.
A better suggestion, would be to have a static hyper-link at the bottom of the frame (like we do for EULA & Policy) that reads SUPPORT or HELP then, link to the existing Logi or SlimDevices help page
James: a simple and elegant solution. Dan: Can you provide the URL that you'd like folks sent to?
The link in comment #2 is our best bet for now. As long as we can change it at a later date should we need to.
change 3219 - add Support link to the footer. Feel free to re-open if I messed up the wording.
Verified implementation in ABBA