Bug 7287 - Jive will get "lost" when using IR remote to change Music Source
: Jive will get "lost" when using IR remote to change Music Source
Status: CLOSED REMIND
Product: Logitech Media Server
Classification: Unclassified
Component: Controller
: unspecified
: PC Windows XP
: -- normal (vote)
: 7.x
Assigned To: James Richardson
:
Depends on:
Blocks:
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Reported: 2008-02-22 14:08 UTC by James Richardson
Modified: 2009-07-31 10:17 UTC (History)
0 users

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Description James Richardson 2008-02-22 14:08:50 UTC
When the Jive is connected to a Transporter or SB2/3 as the player, and the IR remote or transporter UI are used to switch music source, some times the Jive will get "lost" and not know which music source is active on the player.  After ~ 2 min the Jive will reconnect to the player and get on the right music source.

This error used to happen quite allot (RC1) but has improved with RC2.  To get the error to happen now, I must be in very specific menus on the Jive.

Favorites > Item 1 > play -- while in this menu, use the IR or Transporter to switch music sources.  Notice on the Jive, it does not change music source when the Player does.  At this point, the Jive may not function properly, wait about 2 minutes and the jive will reconnect.

Radio IO > Any Item > play -- while playing a Radio IO channel, and the pair are connected to SN, switch to SC.  Notice the Jive display does not update properly.

Radio Time > Any Item > play -- while playing a Radio IO channel, and the pair are connected to SN, switch to SC.  Notice the Jive display does not update properly.

A few times during my tests, the Jive becomes unhappy, and may need to be turned off / on to recover.  Waiting the ~2 min may not reset the jive properly.
Comment 1 Blackketter Dean 2008-02-22 14:46:32 UTC
Richard: do your new fixes address this?
Comment 2 Richard Titmuss 2008-02-22 15:35:02 UTC
Todays fixes may partly address this. This will be fully fixed by bug 6683.
Comment 3 Blackketter Dean 2008-02-22 16:06:34 UTC
James: can you test with the new build and post your results here?  
Comment 4 James Richardson 2008-02-25 09:03:15 UTC
I have tested this a little over the weekend, and Monday morning.  I still see the problem in a few sub-menu items with Monday's build of SC.  I will do more testing today if needed, to figure out which exact menus have the bugs if needed.
Comment 5 James Richardson 2008-03-10 10:05:53 UTC
Closing this bug.  With the firmware 7.0 R2090, the Jive will always re-connect to the proper music source either; immediately , waiting less then 2 minutes or going to the Home Menu.
Comment 6 Chris Owens 2009-07-31 10:17:36 UTC
Reduce number of active targets for SC