Bug 7208 - SB3, SN beta: The song keeps rebuffering. Sometimes, SN beta is too slow.
: SB3, SN beta: The song keeps rebuffering. Sometimes, SN beta is too slow.
Status: CLOSED WONTFIX
Product: MySqueezebox.com
Classification: Unclassified
Component: Rhapsody
: unspecified
: PC Other
: P1 major (vote)
: 7.0
Assigned To: Wallace Lai
:
Depends on:
Blocks:
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Reported: 2008-02-18 11:10 UTC by Wallace Lai
Modified: 2009-09-08 09:26 UTC (History)
1 user (show)

See Also:
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Description Wallace Lai 2008-02-18 11:10:52 UTC
SB3 FW:  81
SB3 MAC:  00:04:20:07:AF:D1
Time:  2008-02-18, about 11:00 +/- PST

Steps to Reproduce:
1.  Connect to SN beta.
2.  Scroll to Music on Demand.
3.  Notice sometimes after each click, one needs wait a few seconds for a response from SB3.  It is not like production SN that reacts instantly.
4.  Go to artist Bonie Tyler and play "Holding out for a hero".
5.  Notice the songs keeps rebuffering after playing a about 30 40 seconds.
Comment 1 Blackketter Dean 2008-02-18 14:36:18 UTC
Wallace: "Music on demand" was removed from SN Beta.  Are you sure you are connected to the new beta datacenter?  What's on the top row of the home menu on your SB3?

Also, what service are you trying to connect to under Music On Demand?
Comment 2 Blackketter Dean 2008-02-18 14:38:35 UTC
Also, all the music services seem to be responsive to me from home right now.
Comment 3 Wallace Lai 2008-02-18 22:13:46 UTC
Hi, Dean:
I was on Rhasody.

I specifically scrolled down on the SB3 menu to the item "Connect to SqueezeNetwork" beta.  SB3 asked for all the network info again before allowing it to connect.  I am pretty sure I am connected to SN beta since then.  I was already on the SN.  There was no need to enter all the network stuff again.

Is there a way to check whether this SB3 is on SN or SN beta.  If I specifically tried to log into SN beta, but is still on SN, there maybe another bug we need to worry.

Anyway, on about 22:40 PST, this bug happened again.  I just added "When I dream" from Crystal Gayle to the forvorits and started playing it.  The SB3 display started showing "When I dream", but "Painter Man" from Boney M was still playing.

By the way, the SB3 on SN(beta) is very responsive right now.  It ws not this morning.
Comment 4 Wallace Lai 2008-02-18 22:19:10 UTC
When trying to connect to SN beta server, SB3 setup menu starts from "English" then "Setup Network", then ....  One needs to go through the whole setup process.  There is no mistaking of attempt to SN beta.  Question is whether this SB3 has indeed been on SN beta. 
Comment 5 Wallace Lai 2008-02-18 22:26:21 UTC
Hi, Andy:

Is there a way to check?  The SB3's MAC is 00:04:20:07:AF:D1.
I just tried to connect to SN beta server again right now (2008-02-18, 22:20 PST).  The display says "SQUEEZENETWORK(1 OF 9) NOW PLAYING".  It does not say SN beta.
Is that another bug?  
Comment 6 Blackketter Dean 2008-02-18 22:44:30 UTC
Wallace: If you are on SN beta, it will indicate that on the top line of the home menu:

SqueezeNetwork Beta (XX)  

where XX indicates the data center you are connected to.    Please install SC 7.0 and use that to connect to SN.
Comment 7 Wallace Lai 2008-02-19 08:56:42 UTC
Hi, Dean:

OK.  So this bug should be closed as "WONTFIX".  I will open up another bug complaining about SB3 keeps ending up on SN instead of SN beta.
Comment 8 Wallace Lai 2008-02-19 08:59:36 UTC
Trying to connect to SN beta with SB3 now.  Will reopen this if the same bug is found on SN beta.