Bug 675 - Installation of SlimServer resets logon account
: Installation of SlimServer resets logon account
Status: CLOSED FIXED
Product: Logitech Media Server
Classification: Unclassified
Component: Windows Installer
: unspecified
: PC Windows XP
: P2 normal (vote)
: Future
Assigned To: Michael Herger
:
Depends on:
Blocks: 1898
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Reported: 2004-11-23 00:43 UTC by Simon Turner
Modified: 2009-09-08 09:13 UTC (History)
2 users (show)

See Also:
Category: ---


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Description Simon Turner 2004-11-23 00:43:50 UTC
As I use Windows (XP) I have to run Slimserver under an account that is
allowed to access my network (administrator and possibly power user group
too). I usually upgrade in the following manner:
Close Slimserver, stop Slim service, install update over existing
installation.

Every time Slimserver changes the account it uses to a local account so I
loose all the music on my networked drives and have to change it logon under 
an administrator account instead.

Additional request: Can the initiall installation of SlimServer possibly 
create an account that is a member of a group that is allowed to access 
networked drives? It's problem that it frequently reported in the mailing 
list.
Comment 1 Blackketter Dean 2005-03-11 15:15:11 UTC
The installer should check to see if the service is already installed as the non system user and preseve 
the existing credentials.
Comment 2 Blackketter Dean 2005-09-07 13:42:55 UTC
we also don't save the auto restart flag for the slimserver.  I suggest that we don't reinstall the service if 
it's already installed.
Comment 3 Blackketter Dean 2005-11-03 15:14:32 UTC
Alas, this isn't going to make it for 6.2.1.
Comment 4 Dan Sully 2006-07-23 17:23:27 UTC
Dean?
Comment 5 Blackketter Dean 2006-08-16 13:28:58 UTC
Simon: is this still an issue for you?  After discussion, we're not clear on why you are using a non-system account.
Comment 6 Simon Turner 2006-08-20 01:55:22 UTC
Dean, I run SlimServer under my own administrator account as I can find no other account that has suffient permissions to enable SlimServer to access my my music drive (a Maxtor OneTouch attached to a networked XP Home laptop)

I've started to use the latest 6.5s and the problem has resurfaced.
I installed last night's exe over my existing (one week old) 6.5 installation the account under which SlimServer runs was changed back to a local account without sufficient permission to access drives across the network.
Comment 7 Jim McAtee 2006-12-03 02:37:49 UTC
(In reply to comment #2)
> we also don't save the auto restart flag for the slimserver.  I suggest that we
> don't reinstall the service if it's already installed.

That would be the simplest, possibly the only, solution.  For anyone with the knowledge to modify the service startup parameters, you shouldn't wipe out their settings.  Anyone seeking a completely clean installation can (and should) first do an uninstall.
Comment 8 Blackketter Dean 2007-10-22 16:26:49 UTC
Triode, this is fixed, right?
Comment 9 Adrian Smith 2007-11-18 04:43:59 UTC
Michael - I think this should be yours, but I believe your recent work should avoid it?
Comment 10 Michael Herger 2007-11-18 12:51:00 UTC
This should be fixed in SC7's new installer: logon information for the service should be kept. Please re-open if this isn't the case for you.
Comment 11 James Richardson 2008-12-15 13:06:03 UTC
This bug appears to have been fixed in the latest release!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.

Make sure to include the version number of the software you are seeing the error with.