Bugzilla – Bug 6430
Jive linksys wireless issue
Last modified: 2011-01-13 23:59:09 UTC
There is a wireless issue on the assembly floor. Jive is unable to correctly recognize a Linksys Router from 2 feet away. I'll describe the symptoms in order of appearance: (1) The first Jive failed the wifi test 6 out of 8 times. The Jive wifi test is performed with "iwlist scan eth0" and searching for an ESSID of "JiveTestMachine". I checked what Jive was reporting and saw the following: # # iwlist eth0 scan eth0 Scan completed : Cell 01 - Address: 00:15:E9:84:38:E9 ESSID:"D-Link" Mode:Managed Frequency:2.437 GHz (Channel 6) Quality:0/100 Signal level=-77 dBm Noise level=-96 dBm Encryption key:off Bit Rates:54 Mb/s Cell 02 - Address: 00:1C:10:1E:BC:EE ESSID:"" [2] Mode:Managed Frequency:2.437 GHz (Channel 6) Quality:0/100 Signal level=-35 dBm Noise level=-96 dBm Encryption key:off Bit Rates:54 Mb/s Note: the SSID of the Linksys used in the test is 00:1C:10:1E:BC:EC. When I removed power from the Linksys and ran the test again the ESSID:"" also disappeared from the list. (2) I retrieved my laptop and ran Network Stumbler to verify that the Linksys was playing nice. When I entered the factory floor with my laptop I stopped and my laptop was able to see the Linksys router from about 60 yards away. When I reached the production line I ran Stumbler and it reported good and healthy Linksys. (2) Chris then retrieved his D-Link router (not to be confused with the one reported earlier) and we replaced the Linksys. It works famously!! Jive appears very happy with it. (3) I took both the Linksys Router and Jive under test to the conference room that we are occupying and performed the same test and it passed famously. (4) I then returned to the factory floor with my cased jive and a couple uncased new jives and went over to the Ray-Squeeze RF boxes. We tested the Linksys router (out of RF range of the Jive assembly line) with each and the boards and they all fail with... Cell 02 - Address: 00:1C:10:1E:BC:EE ESSID:"" [2] Mode:Managed Frequency:2.437 GHz (Channel 6) Quality:0/100 Signal level=-35 dBm Noise level=-96 dBm Encryption key:off Bit Rates:54 Mb/s I replaced the Linksys with another Linksys - same result I replaces the Jive with another - same result I ran each inside the RF box - same result I connected the Linksys to a regulated power supply - same result I ran Jive from a battery - same result. I ray Jive from a battery with the Linksys from a regulated power supply from inside an RF box - same result. The Jive reporting is always the same: SSID:"" and the same ill formed MAC. The same setup works fine in the conference room. We are leaving Chris' D-Link router behind. Thanks Chris. (Dean, we owe Chris a router.) I never thought I would see a day where D-Link would replace Linksys :-O
We need QA to reproduce and grab logs and/or network traces
Ping QA...
Steven: can you take a look at this? Please test with this router and see if it's an issue specific to the device or to SZ.
Does anyone know the exact Linksys model, revision and firmware being used?
David: please comment asap. Thx!
Speaking to David he seems to think that this is a very isolated issue specific to Linksys and the Suzhou factory floor. Without additional information about the router and other factors I do not think I will be able to reproduce. Dean, should this be changed to unassigned and future for now?
Yes, until we can reproduce here, we're SOL.
Reset priority