Bug 573 - SoftSqueeze navigation causes track playing to jump back to the beginning
: SoftSqueeze navigation causes track playing to jump back to the beginning
Status: CLOSED FIXED
Product: Logitech Media Server
Classification: Unclassified
Component: Streaming From SlimServer
: 5.x or older
: PC Windows (legacy)
: P2 normal (vote)
: ---
Assigned To: Richard Titmuss
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2004-09-23 03:49 UTC by Alice Shimmin
Modified: 2008-12-18 11:55 UTC (History)
1 user (show)

See Also:
Category: ---


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Description Alice Shimmin 2004-09-23 03:49:48 UTC
I'm using SoftSqueeze 1.4 and I'm finding that about 20% of the time I navigate 
left or right in the menu system this results in the track currently playing 
stopping and then starting to play again from the beginning
Comment 1 KDF 2004-09-23 10:06:07 UTC
Sounds a bit like a combination of things.  The official 5.3.0 release had a bug
that would restart a track when the player resumed after power-off or
disconnect.  This also means that softsqueeze is somehow disconnecting in order
to trigger this bug.  Can you try the Sept 23 nightly build to see if you still
have restarts?
Comment 2 Alice Shimmin 2004-09-24 12:04:46 UTC
I tried the 23rd nightly build and the same thing happens.

I also noticed this in the Win2k Event Log. Attempting to use the BBCNews.pm 
module resulted in the windows service stopping. I guess that is another bug?
Comment 3 Alice Shimmin 2004-09-24 12:06:07 UTC
Forgot to attach the Event log and BBCNews.pm version

Event Type:	Error
Event Source:	Application
Event Category:	None
Event ID:	0
Date:		24/09/2004
Time:		20:02:45
User:		N/A
Computer:	DELL
Description:
The description for Event ID ( 0 ) in Source ( Application ) cannot be found. 
The local computer may not have the necessary registry information or message 
DLL files to display messages from a remote computer. The following information 
is part of the event: Undefined subroutine 
&Slim::Web::RemoteStream::openRemoteStream called at C:/Program 
Files/SlimServer/server/Plugins/BBCNews.pm line 254.
.



#
#	$Id: BBCNews.pm,v 1.29 2003/12/08 12:30:08 kevin Exp $
#
#	Author: Kevin Walsh <kevin@cursor.biz>
#
#	This is a complete rewrite of a similar module by Gordon Johnston
#	<gordonj@newswall.org.uk>.  Gordon's BbcNews.pm version 0.2.1 was
#	dated October 2002 (http://newswall.org.uk/~slimp3/news-ticker.html).
#

Comment 4 KDF 2004-09-24 12:34:22 UTC
openRemoteStream crash is fixed in today's build.
Comment 5 KDF 2004-09-24 12:37:57 UTC
Richard, any thoughts on this one?
Comment 6 Alice Shimmin 2004-10-01 23:55:09 UTC
I'm still seeing the same issue with the new server 5.3.1 and softsqueeze 1.5. 
I now notice what I possibly missed before which is that when the audio 
restarts this is always at the same time as the screen goes black momentarily 
when doing the LEFT<->RIGHT menu navigation in softsqueeze. It never happens 
with UP/DOWN menu navigation. Seems like this is associated with a disconnect 
happening between softsqueeze and the server as sometimes I do momentarily see 
the 'Problem: lost connection with the server message' in the softsqueeze 
display.

Further investigation seems to show that I get the issue when using a wireless 
connection between the laptop running softsqueeze and the server but not when 
using a crossover ethernet cable. FYI in my setup both server and client are on 
a wirelessB network but speed is always 11Mbits/s as my house is very small. 
However, I've been using softsqueeze and the server in the wireless 
configuration for a long time and I've not had an issue prior to server release 
5.3.0



Comment 7 Richard Titmuss 2004-10-06 12:12:40 UTC
This sounds like it is a problem caused by Softsqueeze disconnecting from the
slimserver, but the question is what's causing the disconnect. It sounds like a
few people on the discuss list are seeing this problem as well.

To help debug this could you start Softsqueeze from the command prompt in
windows (instructions are at http://softsqueeze.sourceforge.net/download.html).
An errors will then be displayed in the window while it's running. If you could
append the output to this bug then I'll see if I can work out what's happening.
Comment 8 Alice Shimmin 2004-10-08 00:53:43 UTC
I started from the command line and I do see debug messages saying that there 
is a disconnect. I now have my laptop where the client is running connected to 
the Slim Server via a crossover ethernet cable running at 100Mbits/s

I have no issue with the Slimp3 itself, it works just fine. It's just 
SoftSqueeze that has the problem

5969 [AWT-EventQueue-0] WARN  com.slim.softsqueeze.Config  - Calling Config 
Listeners for key=excession.y_excession.egg val=567 old=641
24245 [SlimTCP] WARN  com.slim.softsqueeze.SoftSqueeze  - Lost contact with 
Slim Server
33599 [SlimTCP] WARN  com.slim.softsqueeze.SoftSqueeze  - Lost contact with 
Slim Server

This is my environment:

E:\Software\PC\SlimP3\5.3.1\softsqueeze>java -version
java version "1.5.0"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0-b64)
Java HotSpot(TM) Client VM (build 1.5.0-b64, mixed mode, sharing)

Running under Windows 2000 Pro with a 700MHz IBM Thinkpad with 512MB of RAM

Comment 9 Richard Titmuss 2004-10-14 12:42:00 UTC
Sorry for the slow reply, but I have been away recently.

I was hoping for some more useful information in the debug. So far this just
proves that Softsqueeze is disconnecting from the slimserver, but does not
indicate why.

Could you please run Softsqueeze from the command line, as follows:  'java
-Dlog=com.slim.softsqueeze.Protocol -jar SoftSqueeze.jar'. This will be very
verbose but will hopefully give me the information I need to fix this.

Thanks.
Comment 10 Richard Titmuss 2004-10-15 12:18:20 UTC
Thanks for sending me the debug output earlier. I have now had chance to look at
this in detail, and still don't completely understand what is causing the
disconnect. Could you please enable the 'slimproto' debugging in the slimserver
and then send the slimserver log to me.
Comment 11 Richard Titmuss 2004-10-15 14:20:52 UTC
I have had some useful debug output from another effected user this evening. It
looks like the slimproto connection is being disconnected when reading the body
of a slimproto command (the header containing the command size has been received
ok).

Alice, are you running a firewall on your Windows 2000. If so does it log any
events during the disconnects? Could you also confirm that the slimserver and
softsqueeze are running on the same PC. Thanks.
Comment 12 Richard Titmuss 2004-10-18 13:58:32 UTC
Looking at the debug it does not appear that either the slimserver or
Softsqueeze are dropping the connection, but this is a network or OS issue.

Dean just committed a fix to the slimserver and squeezebox firmware to prevent
the music restarting following a disconnect. I have updated Softsqueeze (now
version 1.9) to work with this fix.

Could you please the next nightly slimserver build (2004-10-19). The music
should not restart, but you might still get lost connection with slimserver
messages occassionally.

Comment 13 Blackketter Dean 2005-03-11 14:47:31 UTC
Richard, if you can't reproduce this still, please close.
Comment 14 Richard Titmuss 2005-03-11 15:56:09 UTC
This has been fixed for a while now.
Comment 15 Chris Owens 2008-12-18 11:55:18 UTC
Routine bug db maintenance; removing old versions which cause confusion.  I apologize for the inconvenience.