Bug 4937 - Cannot log out of SqueezeNetwork
: Cannot log out of SqueezeNetwork
Status: RESOLVED DUPLICATE of bug 3936
Product: SB 2/3
Classification: Unclassified
Component: Setup
: 81
: All All
: P2 normal (vote)
: ---
Assigned To: Squeezebox QA Team email alias
:
Depends on:
Blocks:
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Reported: 2007-04-25 10:49 UTC by Dan Evans
Modified: 2007-07-10 12:31 UTC (History)
1 user (show)

See Also:
Category: ---


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Description Dan Evans 2007-04-25 10:49:54 UTC
(submitted by Support / DanE)

This is an odd one but significant.

Occasionally we get calls where people cannot connect to SqueezeNetwork.  Often it's a DNS issue, in which case we can have them connect manually to SN with the IP address.  We direct them to "Specify an IP address for your server" and enter 207.007.156.010.  

But, in this case you cannot log out of SqueezeNetwork.  If you use the menu option to "Connect to Slimserver" it immediately reconnects to SN.  This is likely normal behavior, as it is trying to connect to the only other server it knows which we gave it.  It's a loop.

We might want a safety net for that condition.  Such that-- if you select "Connect to Slimserver" it cannot or will not try connecting to SqueezeNetwork again.
Comment 1 KDF 2007-04-25 13:34:09 UTC
Press and hold left should be possible as a workaround. This should get the use into setup mode where they can manually enter their slimserver address, or find one.
Comment 2 Dan Evans 2007-04-25 14:36:22 UTC
True, while this is a workaround, I think it's a poor one from a User Experience standpoint.  For the long-term we may want a better solution.
Comment 3 Chris Owens 2007-04-25 17:12:46 UTC
Adding Richard to the cc list in case he has any ideas
Comment 4 Chris Owens 2007-07-10 12:31:59 UTC

*** This bug has been marked as a duplicate of 3936 ***