Bugzilla – Bug 3891
audio stuttering issues with firmware 55 (see Bug 3125)
Last modified: 2008-12-18 11:38:58 UTC
I have the same problem as discribed in Bug 3125 but I have a brand new SB3 with firmware 55 and a brand new computer. Description of the symptom * Does it happen immediately upon playing? After 2 or 3 seconds. * Does it happen every time, or does it come and go? Always * Does it only happen with wireless networking? Did not test wired. Squeezebox * What firmware version did you experience the problem with? 55 (updated to 6.3.1) I could not update firmware when running 6.5b * What wireless signal strength was it reporting? 50% (was 30%; changed position of gateway, did not help) WAP/Router * What Manufacturer and model of WAP or router are you using? US Robotics Wireless MaxG Gateway (1 week old) * What firmware version does your WAP or router have installed? ?? * Is your Squeezebox connected via wireless or with a cable? Wireless * How heavy is your network traffic? ** Wireless? Low ** Wired? Not applicable ** Anything else unusual about your network? * What kind of wireless security are you using? ** WEP2 *** 128 bit Server * What version of Slimserver? Problems with 6.3.1 * What oS? Winddows XP * What kind of CPU? Intel Centrino Core Duo 1.66 (two weeks old) * How much RAM? 1024 MB * Is the PC heavily loaded? No * What kind of PC network card are you using to connect to the WAP/router? (if built-in, what kind of PC?) Intel ProSet Wireless / Dell Inspiron 6400 (two weeks old) * What format(s) are you using? Did you notice any difference between formats? I tried FLAC / WAV / OGG - no difference
Since 6.3.1 has been out for a month and this is the first reported case, I'm inclined to think this is not a bug, but a support issue. Are there other devices on your network (other than the machine running Slimserver) you can temporarily disconnect to try to reduce network congestion? Can you please try connecting using an ethernet cable to your router to see if that makes the problem clear up? These are not permanent solutions, but can help indicate where the problem is located. There are also a number of suggestions at http://wiki.slimdevices.com/index.cgi?NetworkProblemsSecondGuide If you would like personal help trying to get your issue fixed, support@slimdevices.com would honestly be your best choice. I'm not as good at troubleshooting these kinds of issues as our support staff, but I'm willing to give it a try here if you prefer to communicate through this bug.
Subject: Re: audio stuttering issues with firmware 55 (see Bug 3125) Thanx for the sugestions. I did some more tweeking and testing and found out that MP3 and WMA files are playing without a problem. There is a limit however for MP3 256Kbs. The strange thing is that OGG is causing stuttering whatever quality I use. Besides FLAC, OGG and WAV, AIFF also causes stuttering. I will send this message also to Support and hope they can solve the problem. By the way: I tried to run SlimServer 6.5b1 last week, but my SB3 was not able to update the firmware. Everytime it stopped halfway and when trying again gave the message: "bad state", after which the SB restarted. Regards, Jeroen On Tue, 08 Aug 2006 22:29:36 +0200, Slim Devices Bugzilla <bugs@bugs.slimdevices.com> wrote: > https://bugs-archive.lyrion.org/show_bug.cgi?id=3891 > > > > > > ------- Comment #1 from chris@slimdevices.com 2006-08-08 13:29 ------- > Since 6.3.1 has been out for a month and this is the first reported > case, I'm > inclined to think this is not a bug, but a support issue. > > Are there other devices on your network (other than the machine running > Slimserver) you can temporarily disconnect to try to reduce network > congestion? > Can you please try connecting using an ethernet cable to your router to > see if > that makes the problem clear up? These are not permanent solutions, but > can > help indicate where the problem is located. > > There are also a number of suggestions at > http://wiki.slimdevices.com/index.cgi?NetworkProblemsSecondGuide > > If you would like personal help trying to get your issue fixed, > support@slimdevices.com would honestly be your best choice. > > I'm not as good at troubleshooting these kinds of issues as our support > staff, > but I'm willing to give it a try here if you prefer to communicate > through this > bug. > > > > > ------- You are receiving this mail because: ------- > You reported the bug, or are watching the reporter.
The bad_state bug was caused by bug 3368, which has since been fixed, if you wish to try 6.5 again. Another thing you should have a look at: we include a plugin to test your network bandwidth. To use it, use your remote control to go through your SB3 menus to Plugins -> Network Test. In there, you can check to see what bandwidths you are able to get from your server to your Squeezebox.
Jeroen, have you contacted support to try to get this running? Any luck?
Subject: Re: audio stuttering issues with firmware 55 (see Bug 3125) Yes. I moved the router closer to the SB3. There is still one thing I do not understand and that is that I could play MP3 224 kbps with 50% signal strength but no OGG Vorbis. Now with signal strength 85-90% I can play upto 192 kbps OGG files but not 256 kbps as with MP3. Does this has to do with the speed of converting OGG files by the SB3 compared to MP3 files? On Fri, 08 Sep 2006 19:41:18 +0200, Slim Devices Bugzilla <bugs@bugs.slimdevices.com> wrote: > https://bugs-archive.lyrion.org/show_bug.cgi?id=3891 > > > chris@slimdevices.com changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > Severity|critical |normal > Target Milestone|6.3 |6.5 > > > > > ------- Comment #4 from chris@slimdevices.com 2006-09-08 10:41 ------- > Jeroen, have you contacted support to try to get this running? Any luck? > > > > > ------- You are receiving this mail because: ------- > You reported the bug, or are watching the reporter.
Jeroen: I'm going to mark this bug as fixed since it sounds like it's working. If it's not, please get in touch with support for help and if it's a reproducible in version 6.5 bug, we can open a new one.