Bug 2820 - Massive and sudden packet lossage.
: Massive and sudden packet lossage.
Status: RESOLVED WORKSFORME
Product: SB 2/3
Classification: Unclassified
Component: Wireless
: 28
: PC Other
: P2 critical (vote)
: ---
Assigned To: Blackketter Dean
:
Depends on:
Blocks:
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Reported: 2006-01-14 14:49 UTC by Frank Mayhar
Modified: 2011-03-16 04:35 UTC (History)
0 users

See Also:
Category: ---


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Description Frank Mayhar 2006-01-14 14:49:25 UTC
I received my spanking new SB3 shortly after Thanksgiving and have enjoyed it a lot. I got it configured properly and even have my old series 1 Tivo connected through it so as to do away with an annoying network cable that my wife regularly tripped over.

Today, unfortunately, that changed. While it can talk to the wireless access point just fine, it's having a lot of trouble keeping a continuous link going, to the point that it drops the connection to the Slimserver. Running a continuous ping, I see serious packet loss:

--- squeeze.exit.com ping statistics ---
3488 packets transmitted, 1169 packets received, 66% packet loss
round-trip min/avg/max/stddev = 1.009/19.680/14871.431/435.113 ms

Only about a third of the packets are getting through. Interestingly, if I do a hard reset it picks up and starts to work fine, but shortly starts dropping packets again. It looks like communication to the Tivo behind it also drops packets, so it must be something in the little protocol stack on the SB3 itself, but I have no idea as to what it might be. I've been watching it as I write this, as it keeps losing and regaining the connection.

I do have a 2.4GHz phone about, but as I said it doesn't seem to have anything to do with the wireless connectivity as far as I can see. According to the AP, the signal stays near 100% pretty much constantly, which makes sense as the SB3 is only about eight feet from the AP (albeit through a wall and a thin piece of particle board).

Any hints would be appreciated; if I can provide any more information I would be happy to do so.
Comment 1 Blackketter Dean 2006-01-14 20:09:14 UTC
Subject: Re:   New: Massive and sudden packet lossage.

Probably best to get in touch with support@slimdevices.com to  
diagnose.  If there's a new bug here, we can file details about how  
to reproduce.