Bug 17651 - LMS 7.7 doesn't install on WHS due to VC redistributable package
: LMS 7.7 doesn't install on WHS due to VC redistributable package
Status: RESOLVED FIXED
Product: Logitech Media Server
Classification: Unclassified
Component: Platform Support
: 7.7.0
: PC Windows Home Server
: P1 normal (vote)
: 7.7.0
Assigned To: Michael Herger
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2011-10-13 07:10 UTC by Michael Herger
Modified: 2011-10-14 09:06 UTC (History)
0 users

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Description Michael Herger 2011-10-13 07:10:13 UTC
VC redistributable can't be installed as there's already another installation going on in the background - the LMS installation. VC Redist. needs to be installed manually.
Comment 1 Michael Herger 2011-10-13 07:11:02 UTC
We might issue some error message or similar telling the user to install the redistributables manually.
Comment 2 Michael Herger 2011-10-13 07:15:46 UTC
QA - could you please try to reproduce this issue?

- log in to the WHS box
- make sure you don't have VC Redistributables installed
- start the console and try to install the LMS add-in
Comment 3 Michael Herger 2011-10-13 09:41:43 UTC
Show message on WHS if VC 2010 libraries are missing. Don't continue installation.

Probably add message to mysb.com download page too.
Comment 4 SVN Bot 2011-10-14 02:41:52 UTC
 == Auto-comment from SVN commit #33604 to the slim repo by mherger ==
 == http://svn.slimdevices.com/slim?view=revision&revision=33604 ==

Bug: 17651
Description: show message about missing VC runtime libraries when trying to install on WHS with no VCRedist installed.
Comment 5 SVN Bot 2011-10-14 02:51:25 UTC
 == Auto-comment from SVN commit #33605 to the slim repo by mherger ==
 == http://svn.slimdevices.com/slim?view=revision&revision=33605 ==

Bug: 17651
Description: respect exit code, so the user gets a reasonable error message when the installation fails due to missing VC libraries
Comment 6 SVN Bot 2011-10-14 08:33:45 UTC
 == Auto-comment from SVN commit #33608 to the slim repo by mherger ==
 == http://svn.slimdevices.com/slim?view=revision&revision=33608 ==

Bug: 17651
Description: try to copy the vcredist.exe to some well defined place for the user's convenience
Comment 7 Michael Herger 2011-10-14 09:06:29 UTC
Added messaging and link to the download for users who don't have the libraries installed yet.