Bug 17193 - Connectivity issues with MP3tunes service
: Connectivity issues with MP3tunes service
Status: RESOLVED INVALID
Product: MySqueezebox.com
Classification: Unclassified
Component: MP3tunes
: MySB
: All Other
: -- normal (vote)
: ---
Assigned To: Michael Herger
: partner_important
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2011-04-29 15:24 UTC by Mickey Gee
Modified: 2012-03-09 07:11 UTC (History)
3 users (show)

See Also:
Category: ---


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Description Mickey Gee 2011-04-29 15:24:16 UTC
Hey Logitech people,

We're seeing unusually low play counts from Logitech devices suggesting an issue. (See attached.) 

I'm also seeing users report issue in your forums (see below). We're not seeing any issue with any other devices and we've made no recent changes which we believe could cause an issue on our end although with technology you never know! Can you assign someone on your end to investigate and follow up with these users? I'm happy to provide any technical assistance on our end to help out. 

...

-- MR

www.michaelrobertson.com
twitter.com/mp3michael
MP3tunes.com - Your music everywhere
DAR.fm - Tivo for radio

 

MP3tunes - Logitech Forums
I've been unabled to log into MP3tunes for the past 2 or 3 days using my sb Radio. Also, I can't pull up the app in mysb.com. Is anyone else having this ...
forums.logitech.com/t5/Squeezebox-Players/.../m-p/614370
MP3tunes - Squeezebox : Community : Forums
MP3tunes Squeezebox Radio. ... I've been unabled to sign into mp3tunes on my radio for the past 2 or 3 days. Any one else experiencing this? Thanks, ...
forums.slimdevices.com/showthread.php?goto=newpost&t...
Comment 1 Michael Herger 2011-05-02 09:42:19 UTC
I think we can close this one. From Michael R.:

Michael,

The problem is resolved - at least according to our stats. See attached graph which shows that the Logi streaming was way down on Tues-Wed-Thurs and then returned to normal on Friday. What's odd is that other devices showed no such degradation. 

I will have your account upgraded to premium. If anyone else at Logitech needs a premium account please let me know. 

You may also want to try: http://www.DAR.fm It is a "Tivo for radio" service. You can record broadcasted AM/FM stations and shows and play them back on demand. It's really a valuable service to users and of course it works on Squeezebox radios because it uses MP3tunes as the storage repository.

-- MR
Comment 2 Michael Herger 2011-05-02 12:21:49 UTC
No, not fixed... I can't enter my credentials on mysb.com. When I tried earlier today and my account wasn't premium any more, I got an error back immediately. But now that my account should work again, I can't enter the credentials any more.

Will have to investigate with my own instance.