Bug 17191 – iTunes scan fails a few minutes in, consistently.

Bug 17191 - iTunes scan fails a few minutes in, consistently.

Summary:

iTunes scan fails a few minutes in, consistently.

Status:	UNCONFIRMED

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Scanner
Version:	7.6.0
Platform:	Macintosh MacOS X 10.4

Importance:	P2 major (vote)
Target Milestone:	7.6.0
Assigned To:	Bradley D. Wall

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2011-04-29 07:09 UTC by Philip Fibiger
Modified:	2011-07-26 04:31 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

Attachments
scanner.log from a failed itunes scan (22.05 KB, text/plain) 2011-04-29 07:09 UTC, Philip Fibiger	Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Philip Fibiger 2011-04-29 07:09:36 UTC

Created attachment 7252 [details]
scanner.log from a failed itunes scan

This is a regression that appears to have been introduced in 7.5.1

Scans with "use itunes" checked die "unexpectedly" about 7-8 minutes into the
scan. This has been true on every version from 7.5.1 forward, including the
newest nightly of 7.6.0 I just checked. With 7.6.0 it lists the ~ 40,000 tracks
it's going to scan, and makes it about 3500 songs into the scan. With scan,
scan.import and scan.scanner set to "Debug" I still don't see much in the log,
though I'm attaching it to this bug.

The scan completes when pointed at the itunes directory, without "use itunes"
checked, but then I don't get all the playlists I've painstakingly curated
using itunes.

I spoke to tech support about this problem multiple times around a year ago
when I first encountered the problem, and found a bunch of similar threads on
the forum, but can't find a matching bug to update so I'm filing this one.

Comment 1 Mickey Gee 2011-07-18 09:20:45 UTC

Tested multiple times. Will check with iTunes LP.

Comment 2 Philip Fibiger 2011-07-18 09:35:47 UTC

since there's been a flurry of activity on this bug, i figured i should provide a little more info if it helps: OS X version 10.4.11 (so I realize this is an older version of the OS, it's running on a G4 mini). System perl is 5.8.6.

Please let me know if I can provide any other info (itunes xml file? access to the affected machine?). I've been rolled back to 7.5.0 since reporting the bug and it works ok.

Comment 3 Philip Fibiger 2011-07-26 04:31:17 UTC

(In reply to comment #2)
> since there's been a flurry of activity on this bug, i figured i should provide
> a little more info if it helps: OS X version 10.4.11 (so I realize this is an
> older version of the OS, it's running on a G4 mini). System perl is 5.8.6.
> 
> Please let me know if I can provide any other info (itunes xml file? access to
> the affected machine?). I've been rolled back to 7.5.0 since reporting the bug
> and it works ok.

Problem also occurs for me after an upgrade to 10.5.8 (with perl 5.8.8) ..it seems likely that it's dying trying to parse a particular mp3 or part of the itunes file, but with debug logs presenting no information -- is there some other way i can try to identify where this is failing?