Bug 16143 – Clock loses time after power down

Bug 16143 - Clock loses time after power down

Summary:

Clock loses time after power down

Status:	RESOLVED FIXED

Product:	SB Radio
Classification:	Unclassified
Component:	Screensavers
Version:	Include FW version in comment
Platform:	PC Windows XP

Importance:	-- normal (vote)
Target Milestone:	---
Assigned To:	Unassigned bug - please assign me!

URL:
Keywords:	factory_mp

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2010-04-26 08:43 UTC by Ryan
Modified:	2010-11-02 14:06 UTC (History)
CC List:	2 users (show)

See Also:
Category:	---

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Description Ryan 2010-04-26 08:43:30 UTC

fw8673

After power is disconnected for a period of time. The clock and dependent functions (soft off screen savers) do not work until network access to MSB.com updates the time on the unit.

Comment 1 Chris Owens 2010-04-26 09:39:42 UTC

Steven clarifies: If the time isn't set (perhaps by being off the network and/or unpowered for a while), then the 'off' screensaver doesn't work.

This leads to the user perception that their power button doesn't work, and allegedly has caused some RMAs.

Felix notes that it was a design decision to not show the clock if the FW detects the time is wildly wrong (i.e. 1969)

I have advised tech support that if they see the case where the power button doesn't work, to just advise the customer that after the unit is connected to the net and sets its time, it will again work correctly.

For a longer term fix, we can consider showing a dark screen at power off.