Bug 15819 – Frequent freezes during reboot

Bug 15819 - Frequent freezes during reboot

Summary:

Frequent freezes during reboot

Status:	RESOLVED FIXED

Product:	SB Controller
Classification:	Unclassified
Component:	API
Version:	unspecified
Platform:	Other Ubuntu Linux

Importance:	-- critical (vote)
Target Milestone:	---
Assigned To:	Unassigned bug - please assign me!

URL:
Keywords:

Depends on:
Blocks:
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Reported:	2010-03-03 03:13 UTC by Mikkel Herold
Modified:	2010-04-26 07:55 UTC (History)
CC List:	2 users (show)

See Also:
Category:	---

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Description Mikkel Herold 2010-03-03 03:13:13 UTC

With the two latest firmware upgrades (I am currently on 8610), I have had frequent problems rebooting the Controller.

After both firmware upgrades, the Controller froze on wither the Logitech logo or a black screen. I could press and hold down the Home button for 10-15 seconds, and the Controller would turn off, after which it could boot up normally (although boot time seems to be longer than before?).

I also have the problem on other occassions: Sometimes audio playback stops (i.e. no sound) when I listen to music using the headphone jack, and the only solution is to reboot the Controller - sometimes it reboots without problems, and sometimes it halts on either the Logitech logo or the "Free your music" screen.

As mentioned, I have only had the problem with the latest two firmware versions - before, it was fine.

Comment 1 Mickey Gee 2010-04-26 07:55:50 UTC

Please contact Logitech Technical Support to address this issue. Given the symptoms, it appears to be a hardware issue, although more diagnosis is needed.

http://www.logitech.com/index.cfm/contact/&cl=dk,da