Bug 15810 – Squeezebox duet controller continually reports firmware updates, crashes, noise

Bug 15810 - Squeezebox duet controller continually reports firmware updates, crashes, noise

Summary:

Squeezebox duet controller continually reports firmware updates, crashes, noise

Status:	RESOLVED WONTFIX

Product:	SB Controller
Classification:	Unclassified
Component:	SqueezeOS
Version:	unspecified
Platform:	All MacOS X 10.6

Importance:	-- major (vote)
Target Milestone:	---
Assigned To:	Unassigned bug - please assign me!

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2010-03-01 14:50 UTC by Avery
Modified:	2019-01-25 12:05 UTC (History)
CC List:	3 users (show)

See Also:
Category:	---

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Description Avery 2010-03-01 14:50:58 UTC

Related to Squeezebox Customer Service Reference #100302-002581

I purchased a squeezebox duet in January 2010. It intermittently told me that firmware had been updated to the latest (yet same) version, upon startup. Additionally, the controller's onboard speaker would occasionally make a static pop sound when going into 'sleep' mode. All other functions seemed to work fine. I am connecting only to Rhapsody and Pandora, no squeezebox server. I contacted logitech squeezebox, who indicated it was a faulty controller. Amazon sent a replacement unit.
 
The replacement unit exhibited the exact same symptoms. Additionally, it would occasionally crash when trying to come back from sleep mode (and perhaps when starting up).

Spoke with Logitech CS, who had me go through a system reset of controller and receiver. Additionally, reinstalled latest firmware. After firmware install, received the following message: "Sorry, your device had to restart due to a system error. Is it OK if we collect diagnostic information on this issue to help us fix it?" Yes: 20100305 15:51 MST.

Currently running v7.4.1 r7915

Avery Nelson
303-881-0118