Bug 15716 - Last.FM QA cannot connect to their mysb.com account
: Last.FM QA cannot connect to their mysb.com account
Status: RESOLVED INVALID
Product: SqueezePlay
Classification: Unclassified
Component: SqueezeNetwork
: 7.4.x
: PC Other
: P1 normal (vote)
: 7.5.0
Assigned To: Michael Herger
: partner_important
Depends on:
Blocks:
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Reported: 2010-02-16 09:39 UTC by Ben Klaas
Modified: 2010-02-25 09:54 UTC (History)
3 users (show)

See Also:
Category: Bug


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Description Ben Klaas 2010-02-16 09:39:24 UTC
I had a brief call with Last.fm today. Their QA can't test the Last.fm experience because they get an error when trying to connect to their mysb.com account.

Message displayed is "Account not recognized"

email account used was chryan at gmail dot com

Michael, can you look into that account and see why it's failing? And if not you, can you assign the bug to someone who can?

My only theory is that the account was setup on production mysb.com and the touch is pointing to test.mysb.com.
Comment 1 Michael Herger 2010-02-17 07:39:16 UTC
Some more information from owen ät last dot fm:

Hi Michael:

Squeezebox Touch 

1) set up account on Squeezebox site - all ok
2) Squeezebox the does not recgonise my account name or email from step 1 above
3) I cannot add last.fm as an app due to not recognising me
4) Perform factory reset and start again = same issues
5) Create new account on Squeezebox, same issues happen
6) Now the squeezebox thinks i am german and dutch and keeps defaulting to that language, and still won't recognise my accounts

Owen
Comment 2 Michael Herger 2010-02-17 22:33:37 UTC
Owen, Chris,

Could you please give some more information on these points:
 
> 1) set up account on Squeezebox site - all ok
 
Which site? www.mysqueezebox.com or test.mysqueezebox.com?
 
> 2) Squeezebox the does not recgonise my account name or email from step 1 above
 
At which point doesn't it accept it? Did you do a factory reset? Are you connecting it to a local Squeezebox Server?
 
> 3) I cannot add last.fm as an app due to not recognising me
 
Would it work on the web site (http://test.mysqueezebox.com)?

Thanks!
Comment 3 Michael Herger 2010-02-23 06:12:14 UTC
901144 07748 184 652
Comment 4 Chris Owens 2010-02-25 09:54:13 UTC
Laura and Chris O to follow up with Last.FM