Bug 15537 – Special character é (accented e) in file path name prevents playing

Bug 15537 - Special character é (accented e) in file path name prevents playing

Summary:

Special character é (accented e) in file path name prevents playing

Status:	RESOLVED DUPLICATE of bug 15640

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Database
Version:	7.4.1
Platform:	PC Windows Home Server

Importance:	P3 normal (vote)
Target Milestone:	7.5.x
Assigned To:	Squeezebox QA Team email alias

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2010-01-26 08:12 UTC by tritid-t7
Modified:	2010-11-26 05:34 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

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Description tritid-t7 2010-01-26 08:12:08 UTC

Hello,

When a music file is located in a directory with an accented e (é, very common in french) in the name, the file cannot be played on the Duet controller when browsing by directories. It can be played however when browsing by albums or artist. It can also be played on the Boom even when browsing by directories.

The bug occurs when an accented e is contained anywhere in the directory path in case of subdirectories.

Slimserver 7.4.1 running on WHS.

Best regards
Alain Ries

Comment 1 Michael Herger 2010-01-27 00:17:14 UTC

could you please try 7.4.2?

Comment 2 tritid-t7 2010-01-31 02:43:58 UTC

I just tried it, same pb.

Comment 3 Michael Herger 2010-02-02 02:05:48 UTC

Are you saying it can't be played on the Controller, using its headphone out?

This is working fine for me with 7.5. Please give it a try.

Comment 4 Michael Herger 2010-02-02 02:39:53 UTC

FWIW: I've tested this with Radio, Controller, Touch and Squeezeplay running 7.5/trunk and 7.4.2, controlling themselves or a Boom: all combinations worked just fine. Even playback on the Controller.

Alain - what's the system summary as found in Settings/Information?

QA to reproduce.

Comment 5 tritid-t7 2010-02-07 08:20:03 UTC

Hi Michael,

I spent more time on it to precisely isolate the bug. What I found is just difficult to believe. The bug appears only if that accented é directory name is part of a list of directories longer than about 25! I don't knpow however if it is the number of directories that is important or the total number of files in these directories.

So here is how I reproduced it:
Create a directory Test in the SB music diretory
Put in this Test directory about 25-30 music directories, each containing at least 10 music files.
Rename one of the directories Alizée
Then take a controller and browse by directories and try to play a file in the Alizée directory.

The files in that directory do appear but when you try to play one it won't.

Hope this helps.

Best regards
Alain

Comment 6 tritid-t7 2010-02-07 23:50:49 UTC

Hi Michael,

I forgot to add that of course once I reproduced the bug as per my previous procedure, I just need to either rename Alizée to Alizee (remove the accented e) to make it work, or, difficult to believe, remove some directories to leave about 10 directories. In the latter case, I can keep the Alizée directory name and it works!

Never seen anything like that.

Best
Alain

Comment 7 Michael Herger 2010-02-10 01:53:02 UTC

I'd consider this a dupe of bug 15460 (which I just closed "WORKSFORME" in 7.5).

But I'll let QA verify your theory. Thanks for the update!

Comment 8 Chris Owens 2010-03-08 11:17:08 UTC

Moving P3 and lower bugs to next release target

Comment 9 Alan Young 2010-11-26 05:34:09 UTC


*** This bug has been marked as a duplicate of bug 15640 ***