Bug 15310 - Issues re-sampling WAV files with sample rates higher than what we natively support
: Issues re-sampling WAV files with sample rates higher than what we natively s...
Status: NEW
Product: Logitech Media Server
Classification: Unclassified
Component: Transcoding
: 7.4.1
: PC Windows Home Server
: P4 normal with 1 vote (vote)
: Investigating
Assigned To: Squeezebox QA Team email alias
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-12-15 16:07 UTC by Julius Dauz
Modified: 2010-05-11 11:57 UTC (History)
0 users

See Also:
Category: ---


Attachments
transcoder log (885.73 KB, application/octet-stream)
2010-05-11 11:56 UTC, Julius Dauz
Details

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Description Julius Dauz 2009-12-15 16:07:54 UTC
I have a customer that is streaming WAV files that have a sample rate of 176.4khz from his WHS machine with 7.4.1. It is being transcoded to Flac by the server, but will not play without bufferring every few seconds. 

I do have a couple of sample files but cannot compress them to meet the file size requirement of Bugzilla.
Comment 1 Chris Owens 2010-02-01 14:23:24 UTC
Is this over wireless?  So if we're talking about a buffering issue, then the data is not getting to the player fast enough.  Why could that be?  It could be (despite the circumstances) just a wireless congestion or other throughput issue.

If it's not that, is the transcoding maxing out the CPU?  Can you bring up the task manager while the rebuffering is occurring and see if flac.exe is taking up a very high percentage of the CPU?

I can't think of any reason why the *software* would not be able to deliver the data fast enough.
Comment 2 Julius Dauz 2010-04-30 09:25:37 UTC
Issue occurring over ethernet.

Details of cutomer's network:

HP Media Smart Server with Windows Home Server Power Pack 3 via Ethernet Cat 6 cable to NetLink Dir -655 gigabit router. Then Ethernet Cat 6 cable to NetLink DGS-2208 Gigabit switch to Transporter by Ethernet Cat 6 Cable.

I will go ahead and test this issue again with 7.5.0 and get the other details from task manager if the issue is still occurring then update the bug.
Comment 3 Julius Dauz 2010-05-11 11:55:49 UTC
I've been able to reproduce this issue with the customer's WAV files.

I did not see flac.exe on the Task Manager processes list, but also did not see the CPU spike past 11% in the Performance tab.

Attached is a snippet from the server transcoder log.
Comment 4 Julius Dauz 2010-05-11 11:56:38 UTC
Created attachment 6834 [details]
transcoder log
Comment 5 Julius Dauz 2010-05-11 11:57:33 UTC
Change: Full but compressed server log attached.