Bug 15306 – Unable to allocate from the system nonpaged pool because the pool was empty

Bug 15306 - Unable to allocate from the system nonpaged pool because the pool was empty

Summary:

Unable to allocate from the system nonpaged pool because the pool was empty

Status:	RESOLVED WONTFIX

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Windows Service
Version:	7.4.1
Platform:	PC Windows XP

Importance:	P2 normal (vote)
Target Milestone:	Investigating
Assigned To:	Squeezebox QA Team email alias

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-12-15 00:08 UTC by Alice Shimmin
Modified:	2019-01-25 12:11 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

Attachments
Lits of plugins (81.59 KB, image/gif) 2009-12-16 00:28 UTC, Alice Shimmin	Details
Server Log (77.83 KB, text/plain) 2009-12-16 04:09 UTC, Alice Shimmin	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Alice Shimmin 2009-12-15 00:08:35 UTC

Several times the server has got into a state where it get stuck in a loop when trying to display menu items to the clients, ie pressing Right just brings you to the same point. It's not possible to even stop the Srv process when in this state and onlt a reboot of the computer seems to fix the problem. 


Source: Srv

The server was unable to allocate from the system nonpaged pool because the pool was empty.

0000: 00 00 04 00 01 00 54 00   ......T.
0008: 00 00 00 00 e3 07 00 c0   ....ã..À
0010: 00 00 00 00 9a 00 00 c0   ....?..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 02 00 00 00      


Version: 7.4.1 - r28947 @ Tue Oct 20 08:13:15 PDT 2009
Hostname: hp-tower
Server IP Address: 192.168.1.1
Server HTTP Port Number: 9000
Operating system: Windows XP - EN - cp1252
Platform Architecture: 586
Perl Version: 5.10.0 - MSWin32-x86-multi-thread
MySQL Version: 5.0.22-community-nt
Total Players Recognized: 2

Comment 1 Michael Herger 2009-12-15 22:08:06 UTC

do you have any 3rd party plugins installed? Looking at the task manager: what's SB's memory usage?

Comment 2 Alice Shimmin 2009-12-16 00:28:13 UTC

Created attachment 6383 [details]
Lits of plugins

Memory usage at 136,984 K.

Plugins screenshot attached

Comment 3 Alice Shimmin 2009-12-16 00:29:32 UTC

Memory usage at 136,984 K.

Plugins screenshot attached

Comment 4 Michael Herger 2009-12-16 01:59:27 UTC

The error message you posted: are you sure it's related to SBS at all? Anything in server.log?

Comment 5 Alice Shimmin 2009-12-16 04:09:57 UTC

Created attachment 6384 [details]
Server Log

This PC is dedicate to running SqueezeCenter so I'm pretty sure this is a Squeeze Server problem. Server.log attached

Problem occurred around 23:30 on the 15th Dec

Comment 6 Michael Herger 2009-12-16 04:33:04 UTC

I think you should contact support or ask in the forums with more information about your system, installed memory, configurtion, antivirus etc. I don't see anything which would cause a crash in the server.log

Keep an eye on SBS' memory usage when you see this happen again.

Comment 7 Chris Owens 2010-02-01 08:34:34 UTC

QA will keep an eye out for additional cases of this