Bug 14884 - Support@slim address is being retired -- Need code search for all instances
: Support@slim address is being retired -- Need code search for all instances
Status: CLOSED FIXED
Product: SqueezePlay
Classification: Unclassified
Component: Setup
: 7.4.x
: All All
: P1 normal (vote)
: 7.5.0
Assigned To: Michael Herger
: Support-Important
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-10-21 09:42 UTC by Dan Evans
Modified: 2010-04-08 17:25 UTC (History)
6 users (show)

See Also:
Category: ---


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Description Dan Evans 2009-10-21 09:42:36 UTC
We are retiring the support@slimdevices e-mail address.  I need someone to search our software and firmware code for any and all instances where we display this address, plus we may have at one time used something else.

Please search for:
 1. support@slimdevices(dot)com
 2. logitech.com/support
 3. mysqueezebox.com/support
 4. squeezenetwork.com/support

Let's make all cases where we suggest contacting support the same.  These cases should be replaced with, "Please visit www.mysqueezebox.com/support" or something similar.  

I guess I'd need to see some of the examples or contexts where we are displaying this to know exactly what the text should say.  If we could use something that we have already translated, even better.
Comment 1 Chris Owens 2009-11-02 09:24:51 UTC
We're looking for this email address OR these URLs listed in the bug.

Ben reports that Squeezeplay is clear of these.

We need comments from:

Felix (for ip3k)
Michael (for SbS)
Andy (for MySB)
Comment 2 Felix Mueller 2009-11-02 09:32:39 UTC
ip3k is clean
Comment 3 Michael Herger 2009-11-02 12:52:21 UTC
I won't be back before a bit...
Comment 4 Dan Evans 2009-11-18 11:26:23 UTC
Ping Andy
Comment 5 Michael Herger 2009-11-18 13:46:33 UTC
Hehe... Andy did the right thing: work on the important stuff. I'll pick up my work in the next days.

What should be done with stuff like eg. author lines inplugins installers etc.? They now read something like "Logitech support@slimdevices.com". This imho should still be a one liner and not a lengthy instruction what users should do.
Comment 6 Dan Evans 2009-11-18 14:33:13 UTC
Thanks, Michael.  Can you elaborate a little?  Where would a user see this?
Comment 7 Michael Herger 2009-11-18 14:57:54 UTC
All the installers have that information in some place afaik.

Am 18.11.2009 um 23:33 schrieb bugs@bugs.slimdevices.com:

> https://bugs-archive.lyrion.org/show_bug.cgi?id=14884
>
>
>
> --- Comment #6 from Dan Evans <dan_evans@logitech.com> 2009-11-18  
> 14:33:13 PST ---
> Thanks, Michael.  Can you elaborate a little?  Where would a user  
> see this?
>
> -- 
> Configure bugmail: https://bugs-archive.lyrion.org/userprefs.cgi? 
> tab=email
> ------- You are receiving this mail because: -------
> You are on the CC list for the bug.
> You are the assignee for the bug.
Comment 8 SVN Bot 2009-11-19 03:06:30 UTC
 == Auto-comment from SVN commit #29337 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29337 ==

Bug: 14884
Description: remove legacy Getting Started documents. They haven't been updated in more than a year.
Comment 9 SVN Bot 2009-11-19 06:45:36 UTC
 == Auto-comment from SVN commit #29343 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29343 ==

Bug: 14884
Description: if no email is defined, but a homepageURL, link the homepage instead of the mail address
Comment 10 SVN Bot 2009-11-19 07:14:06 UTC
 == Auto-comment from SVN commit #29344 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29344 ==

Bug: 14884
Description: remove emails for stock plugins, fix homepageURL instead
Comment 11 SVN Bot 2009-11-19 07:17:28 UTC
 == Auto-comment from SVN commit #29346 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29346 ==

Bug: 14884
Description: point users to mysqueezebox.com/support instead of support@slimdevices.com
Comment 12 SVN Bot 2009-11-19 07:19:02 UTC
 == Auto-comment from SVN commit #29347 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29347 ==

Bug: 14884
Description: point users to mysqueezebox.com/support instead of support@slimdevices.com
Comment 13 SVN Bot 2009-11-19 07:19:49 UTC
 == Auto-comment from SVN commit #29348 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29348 ==

Bug: 14884
Description: remove more references to support@slimdevices.com
Comment 14 SVN Bot 2009-11-19 07:33:28 UTC
 == Auto-comment from SVN commit #7727 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7727 ==

Bug: 14884
Description: remove more references to support@slimdevices.com
Comment 15 SVN Bot 2009-11-19 07:34:02 UTC
 == Auto-comment from SVN commit #7728 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7728 ==

Bug: 14884
Description: remove more references to support@slimdevices.com
Comment 16 SVN Bot 2009-11-19 07:35:10 UTC
 == Auto-comment from SVN commit #7729 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7729 ==

Bug: 14884
Description: remove more references to support@slimdevices.com
Comment 17 SVN Bot 2009-11-19 07:46:44 UTC
 == Auto-comment from SVN commit #29349 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29349 ==

Bug: 14884
Description: point to mysqueezebox.com/support
Comment 18 SVN Bot 2009-11-19 07:56:30 UTC
 == Auto-comment from SVN commit #29351 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29351 ==

Bug: 14884
Description: fix links on Logitech logo
Comment 19 SVN Bot 2009-11-19 08:01:04 UTC
 == Auto-comment from SVN commit #29352 to the slim repo by michael ==
 == https://svn.slimdevices.com/slim?view=revision&revision=29352 ==

Bug: 14884
Description: fix more slimdevices.com links
Comment 20 Michael Herger 2009-11-19 08:03:00 UTC
Most important cases of slimdevices.com and all of support@slimdevices.com should be fixed.

Feel free to re-open if you encounter more leftovers.
Comment 21 SVN Bot 2010-01-06 08:57:26 UTC
 == Auto-comment from SVN commit #7843 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7843 ==

Bug: 14884, 14624, 14546, 15254, 14387, 15236, 13592, 15175, 15215, 15254, 15338, 15395
Description: porting bug fixes from qa branch to trunk
Comment 22 Chris Owens 2010-04-08 17:25:23 UTC
This bug has been marked fixed in a released version of Squeezebox Server or the accompanying firmware or mysqueezebox.com release.

If you are still seeing this issue, please let us know!