Bug 14790 - Preference Pane hangs on Mac OSX 10.6 Snow Leopard
: Preference Pane hangs on Mac OSX 10.6 Snow Leopard
Status: RESOLVED DUPLICATE of bug 14025
Product: Logitech Media Server
Classification: Unclassified
Component: Mac Preference Pane
: 7.4.0
: Macintosh MacOS X 10.6
: -- normal (vote)
: 7.4.x
Assigned To: Michael Herger
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-10-16 01:30 UTC by Martin
Modified: 2009-12-18 09:21 UTC (History)
3 users (show)

See Also:
Category: ---


Attachments
Traces from the OSX console (system messages and hang report) (17.18 KB, application/x-zip-compressed)
2009-10-16 01:30 UTC, Martin
Details

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Description Martin 2009-10-16 01:30:26 UTC
Created attachment 6128 [details]
Traces from the OSX console (system messages and hang report)

Introduction:
I know that the bug filed here is close to bug 14025 but since I can reproduce
the problem reliable every time I open the Squeezebox Server preference pane
and can also say that the problem occured after the upgrade from Mac OSX 10.5
to 10.6 I decided to file a new bug. I also added some logs from the OSX
Console which I thought might be of interest.

Problem description:
When the Squeezebox Server control panel is opened via the Mac OSX 10.6
preference pane the preference pane is first restarted in 32 bit mode (that's
not the bug but nevertheless not very nice either and can be avoided by
providing the preference pane as 64 bit compilation in a future release for OSX
10.6). After that nothing happens any more, it is still shown the Mac OSX
preference pane and not the Squeezebox Server surface. A right click on the
preference pane icon reports it as unresponsive. After several minutes the
Squeezebox Server surface shows up but still unresponsive. By being very
patient I found out that the control panel is not really unresponsive but it
takes several minutes for every mouse click to show the desired reaction.
I installed Squeezebox Server while still running Mac OSX 10.5 (with every
updates). Then I upgraded to Mac OSX 10.6 (and 10.6.1 without any difference to
the problem) and immedaitely had the described problem. I then completely
removed Squeezebox Server by manually deleting all corresponding files and did
a clean installation after a reboot but the problem still exists.
Comment 1 Michael Herger 2009-10-16 01:45:32 UTC
Did you install SBS before or after the upgrade to 10.6? Did you try a  
re-install? Do you seen any related messaging in OSX' console?
Comment 2 Martin 2009-10-16 05:03:56 UTC
(In reply to comment #1)
> Did you install SBS before or after the upgrade to 10.6? Did you try a  
> re-install? Do you seen any related messaging in OSX' console?

As already written in the problem description I installed SBS 7.4 before the upgrade to Mac OSX 10.6. Because I then ran into the problem I completely removed SBS from OSX 10.6, rebooted and did a clean new installation of SBS 7.4 on OSX 10.6 but still have the same problem.
What I found in the console you can find in the already attached zip file. If you need any further logs please let me know with a short description where I can find the required information because I don't feel really home at Mac OSX.
Comment 3 Martin 2009-10-24 11:08:36 UTC
A short update correspondng to the quick SBS update:
The problem still exists with SBS 7.4.1!
Comment 4 Martin 2009-11-01 01:52:20 UTC
I've found the reason for the problem: I've changed the SBS network settings to another port (9100 in my case) a long time ago. Once I switch back to standard port 9000 the preference pane works also on Mac OSX Snow Leopard. So you should be able to reproduce and fix the problem by switching to another network port.
Comment 5 Michael Herger 2009-12-16 07:28:50 UTC
I now have a SL system to test with...
Comment 6 Michael Herger 2009-12-18 09:21:19 UTC
I still believe this is a dupe of bug 14025

*** This bug has been marked as a duplicate of bug 14025 ***