Bug 14685 – Jive cannot direct Ray to connect to mySB.com when Jive is on 7790 and Ray is on 7.2 fw

Bug 14685 - Jive cannot direct Ray to connect to mySB.com when Jive is on 7790 and Ray is on 7.2 fw

Summary:

Jive cannot direct Ray to connect to mySB.com when Jive is on 7790 and Ray is...

Status:	CLOSED WONTFIX

Product:	SB Controller
Classification:	Unclassified
Component:	Setup
Version:	unspecified
Platform:	PC Other

Importance:	-- normal (vote)
Target Milestone:	7.4.x
Assigned To:	James Richardson

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-10-08 18:44 UTC by Walker LaRon
Modified:	2012-02-27 17:19 UTC (History)
CC List:	5 users (show)

See Also:
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Description Walker LaRon 2009-10-08 18:44:51 UTC

Hello All,

We have had a couple of cases where if Jive is on r7790 and Ray is on SC 7.2 r43 (one case said fw 46, however I though fw for ray was 47 & 48 for SC 7.2/7.2.1) it will not connect Ray to mysqueezebox.com (fw would not update).

In one instance, we had to downgrade the firmware on Jive back to 3191, and it then saw the Ray, and we were able to connect and update fine when the customer connected to a different computer running 7.4.  Please not that in this case the customer had 3 Duet controllers, 4 receivers and 2 classics.  Only one receiver would not update.



Thanks,

LaRon

Comment 1 James Richardson 2012-02-27 17:19:13 UTC

Closing resolved bugs - if you feel this bug still exists please first re-test with the latest SW/FW version.  If you are able to reproduce then feel free to reopen and attach new logs / steps to reproduce.