Bug 14626 – Duet and 2xboom don't sync with flac or radio streams

Bug 14626 - Duet and 2xboom don't sync with flac or radio streams

Summary:

Duet and 2xboom don't sync with flac or radio streams

Status:	RESOLVED INVALID

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Sync
Version:	7.4.1
Platform:	PC Windows 7

Importance:	-- normal with 2 votes (vote)
Target Milestone:	7.4.x
Assigned To:	Alan Young

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-10-06 12:41 UTC by Nikolaj Christensen
Modified:	2010-03-08 08:23 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

Attachments
Boom and Duet out sync. No interventions. (12.36 KB, text/plain) 2009-10-16 10:15 UTC, Nikolaj Christensen	Details
Duet power cycled. Still no sync. (11.95 KB, text/plain) 2009-10-16 10:16 UTC, Nikolaj Christensen	Details
Power cycled the two booms as well. Great sync. (43.14 KB, text/plain) 2009-10-16 10:17 UTC, Nikolaj Christensen	Details
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Description Nikolaj Christensen 2009-10-06 12:41:30 UTC

Problem: Running the official 7.4 release. Have a duet and 2xboom. None of them will sync correctly using either radio streams or flac. Have tried to restart the server but it doesn't work. They remain about a second apart.

Please let me know what debug information I need to attach to this bug thanks.

Comment 1 James Richardson 2009-10-06 12:45:35 UTC


*** This bug has been marked as a duplicate of bug 14570 ***

Comment 2 Nikolaj Christensen 2009-10-15 09:49:44 UTC

- the bug which this one was marked as a duplicate of has completely changed direction. Reopening.

Status: Still have sync issues on 7.4.1-28791. Initially server time was suspected, but I have ntp disabled now and restart SBS everyday.

Latest finding: Two booms was out of sync with both flac and radio, but after powercycling each boom they came back in sync. Does that information help at all?

Comment 3 Nikolaj Christensen 2009-10-16 10:15:45 UTC

Created attachment 6136 [details]
Boom and Duet out sync. No interventions.

- back from work starting playback. Duet and boom out of sync.

Comment 4 Nikolaj Christensen 2009-10-16 10:16:33 UTC

Created attachment 6137 [details]
Duet power cycled. Still no sync.

Pulled the power on the receiver and put it back in. Still no sync.

Comment 5 Nikolaj Christensen 2009-10-16 10:17:29 UTC

Created attachment 6138 [details]
Power cycled the two booms as well. Great sync.

Did a power cycle on both booms. Now all three players syncs well across various sources.

Comment 6 Nikolaj Christensen 2009-10-16 10:19:02 UTC

- added a bunch of logs. Please let me know if you need anything else to fix this. I rely heavily on proper sync for my 4 players thanks.

Comment 7 Nikolaj Christensen 2009-10-19 10:00:16 UTC

- for the past few days I have switched to MySB for Rhapsody and radio. Now syncs seem to work great (although this morning my kitchen receiver couldn't see my bathroom boom in the sync list)

Comment 8 Nikolaj Christensen 2009-11-25 22:49:46 UTC

- Had to go back to SBS to play my local music and finally found a working solution. Installed the Dimension 4 NTP client and set it to update every 1 minute. This has provided me with solid sync for a week now. Windows 7 updates once every 24 hours as default. Maybe this should be conveyed to support.

Comment 9 Alan Young 2010-03-08 08:23:17 UTC

Servers for synced playback are required to reasonably stable clocks that run at the correct speed.