Bug 14524 - Reports of error 401001 Not logged in reported on MP3tunes
: Reports of error 401001 Not logged in reported on MP3tunes
Status: RESOLVED FIXED
Product: MySqueezebox.com
Classification: Unclassified
Component: SlimService
: Prod
: PC All
: P1 critical (vote)
: Hotfix
Assigned To: Andy Grundman
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-10-02 09:42 UTC by Mickey Gee
Modified: 2010-02-02 16:24 UTC (History)
4 users (show)

See Also:
Category: Bug


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Description Mickey Gee 2009-10-02 09:42:32 UTC
We've heard from MP3tunes that some Squeezebox users have had issues logging into their accounts:

"...we've had a couple users write in with problems logging in - in one case a "401001 Not logged in" was reported. "

Have not verified this yet.
Comment 1 James Richardson 2009-10-23 09:47:02 UTC
*** Bug 14907 has been marked as a duplicate of this bug. ***
Comment 2 Dan Evans 2009-11-25 12:09:40 UTC
EMEA support reports getting calls on this.  Not a flood but a regular trickle.  I don't have details.  

It's either they cannot configure mySB.com with their account and that's when they get the error, or they can configure it with their account but they see the "401001" error anytime they try accessing their locker on their Squeezebox.
Comment 3 SVN Bot 2010-02-02 15:51:43 UTC
 == Auto-comment from SVN commit #7931 to the network repo by andy ==
 == https://svn.slimdevices.com/network?view=revision&revision=7931 ==

Bug 14524, treat 'Not logged in' error as a session expiration and retry
Comment 4 SVN Bot 2010-02-02 16:09:55 UTC
 == Auto-comment from SVN commit #7934 to the network repo by andy ==
 == https://svn.slimdevices.com/network?view=revision&revision=7934 ==

Bug 14524, retry when we see a not logged in error and a 401 response
Comment 5 Andy Grundman 2010-02-02 16:24:24 UTC
Fixed.