Bug 14495 - Incorrect link to Rhapsody trial signup
: Incorrect link to Rhapsody trial signup
Status: RESOLVED FIXED
Product: MySqueezebox.com
Classification: Unclassified
Component: Rhapsody
: Prod
: All All
: P2 normal (vote)
: Hotfix
Assigned To: Sarah Waldmann
:
Depends on:
Blocks:
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Reported: 2009-10-01 12:22 UTC by Seth Schulte
Modified: 2009-12-06 23:49 UTC (History)
3 users (show)

See Also:
Category: ---


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Description Seth Schulte 2009-10-01 12:22:02 UTC
The copy on the MySB.com App Gallery page for Rhapsody displays the correct URL for users to signup for their Rhapsody free trial. However, the link/HREF takes is just pointing to the rhapsody.com homepage.

Laura, can you please update the CMS to point this to http://www.rhapsody.com/squeezebox
Comment 1 Seth Schulte 2009-10-01 12:22:49 UTC
Assigning to Laura for small update to English-only CMS entry for Rhapsody.
Comment 2 Sarah Waldmann 2009-10-06 08:17:06 UTC
The correct URL is already in the CMS. The place I cannot access to make the change is the URL on the screen for the remaining time left of your trial. This screen points to the wrong URL. Do you or Andy have access to this copy?
Comment 3 Seth Schulte 2009-10-08 09:51:47 UTC
Copying Matthew...

Andy/Matthew, do you know where the remaining trial duration string that Laura references can be found/edited

Laura, per our conversation yesterday, there is still a problem with the link to the trial signup that is listed in the "requirements" section of the Rhapsody app description page in the App Gallery section of MySB.com. As a reminder, the _copy_ is correct. But if you hover/mouse-over the link (or click on it) it is not linking to the same url that the copy indicates. Instead, it is incorrectly just linking to the Rhapsody.com homepage. Are you saying you think that should already have been fixed, because it does not appear that it has.
Comment 4 Sarah Waldmann 2009-10-08 10:50:21 UTC
(In reply to comment #3)
> Copying Matthew...
> Andy/Matthew, do you know where the remaining trial duration string that Laura
> references can be found/edited
> Laura, per our conversation yesterday, there is still a problem with the link
> to the trial signup that is listed in the "requirements" section of the
> Rhapsody app description page in the App Gallery section of MySB.com. As a
> reminder, the _copy_ is correct. But if you hover/mouse-over the link (or click
> on it) it is not linking to the same url that the copy indicates. Instead, it
> is incorrectly just linking to the Rhapsody.com homepage. Are you saying you
> think that should already have been fixed, because it does not appear that it
> has.

I didn't realize the Link wasn't matching the URL. I went in and made this correction in the CMS. This change should be live in 1 hour. 

Also, the CMS at this time does not have the trial copy. This is currently in process to be added. Is it possible to make this URL change now for the trial screen? The wrong URL is on the remaining trial screen on the device.
Comment 5 Seth Schulte 2009-10-08 14:34:51 UTC
Hmmm... It has been almost four hours and mysb.com is still linking to rhapsody.com

Matthew, any idea when this change should be reflected on the production site?
Comment 6 Matthew J. Martin 2009-10-08 14:45:25 UTC
Seth, are you referring to trial-remaining on-device? Laura confirms this is fixed on the web UI -- we (marketing) does not have access to change this on-device (as of yet, in future release will pull this content from CMS instead of hard-coded).
Comment 7 Matthew J. Martin 2009-10-08 15:14:03 UTC
To clarify: we confirm both on-device app description and web UI app gallery description contain the correct URL.

Are you seeing this in "trial remaining" string? The "trial remaining" string is not currently CMS driven.
Comment 8 Seth Schulte 2009-10-08 20:33:22 UTC
No, I was seeing it in the "requirements" line of the app description on mysb.com. However, it looks OK now.
Comment 9 Sarah Waldmann 2009-11-30 16:17:40 UTC
This bug should be closed.
Comment 10 Michael Herger 2009-12-06 23:49:34 UTC
Thanks Laura.