Bug 14483 – After successful upgrade, Boom or Duet cannot play audio

Bug 14483 - After successful upgrade, Boom or Duet cannot play audio

Summary:

After successful upgrade, Boom or Duet cannot play audio

Status:	RESOLVED WORKSFORME

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Audio
Version:	7.4.0
Platform:	PC Other

Importance:	-- normal (vote)
Target Milestone:	7.4.x
Assigned To:	Squeezebox QA Team email alias

URL:
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-10-01 09:31 UTC by Dan Evans
Modified:	2009-10-30 10:49 UTC (History)
CC List:	0 users

See Also:
Category:	---

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Description Dan Evans 2009-10-01 09:31:21 UTC

I have unsubstantiated reports from Tier-1 that we've had many customers call in with the same issue:  after a successful upgrade, they try playing music and cannot hear any audio.

It's unknown whether this is on mySB.co or SS.  My suspicion is SS, and we're seeing normal firewall activity, but I'll try to learn more.

Comment 1 James Richardson 2009-10-07 10:42:02 UTC

Anoop: can you please research this issue, gathering and documenting data so we can properly address this bug.

Comment 2 Anoop Mehta 2009-10-08 11:34:03 UTC

Dan,

Any new reports from Tier 1 about this issue?

Is it a firewall coming into play?

Comment 3 James Richardson 2009-10-23 12:59:27 UTC

Dan: Have you had any more substantiated reports on this issue?  should I leave it open or close it

Comment 4 James Richardson 2009-10-30 10:49:21 UTC

I have not been able to replicate, nor have I gotten any more information on this bug.  Closing the bug until more substantive information comes in regarding this issue.