Bug 14306 – Delete Cache and prefs dialog box during upgrade

Bug 14306 - Delete Cache and prefs dialog box during upgrade

Summary:

Delete Cache and prefs dialog box during upgrade

Status:	RESOLVED FIXED

Product:	Logitech Media Server
Classification:	Unclassified
Component:	Windows Installer
Version:	7.4.0
Platform:	PC Windows XP

Importance:	-- normal (vote)
Target Milestone:	---
Assigned To:	Dan Evans

URL:	http://forums.slimdevices.com/showthr...
Keywords:

Depends on:
Blocks:
	Show dependency tree / graph

Reported:	2009-09-25 18:26 UTC by Anoop Mehta
Modified:	2009-09-30 13:55 UTC (History)
CC List:	1 user (show)

See Also:
Category:	---

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Description Anoop Mehta 2009-09-25 18:26:47 UTC

When upgrading from SC 7.3.3 to SBS 7.4, during the un-installation of 7.3.3 SC the installer asks if you want to delete your Preferences and Caches folder.

During an upgrade this should not happen. 

It should never delete the preferences and caches files during an upgrade.

Comment 1 Anoop Mehta 2009-09-25 18:41:30 UTC

I do not see this behavior on Windows Vista. 

Only on Windows XP

Comment 2 James Richardson 2009-09-25 18:49:12 UTC

I have seen this on Vista x86 and x64

Comment 3 Michael Herger 2009-09-26 10:31:05 UTC

That's an issue which is fixed in 7.4. But as we are uninstalling 7.3 there is no way to fix it in there any more. We have to live with it this time around.

Comment 4 Michael Herger 2009-09-28 02:33:52 UTC

To be a bit clearer: that dialog is presented by the uninstaller, not the installer. During the update from 7.3 (or older) to 7.4 we're running the old uninstaller, which still shows that dialog. The 7.4 should no longer display it (just in case we decide to rename our products in 7.5 again ;-))