Bug 13458 - Alarm missing when connected to SN
: Alarm missing when connected to SN
Status: CLOSED FIXED
Product: SqueezePlay
Classification: Unclassified
Component: Settings
: unspecified
: PC All
: P1 blocker (vote)
: 7.4.0
Assigned To: Wadzinski Tom
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-08-18 09:19 UTC by James Richardson
Modified: 2009-10-05 14:29 UTC (History)
5 users (show)

See Also:
Category: Bug


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Description James Richardson 2009-08-18 09:19:49 UTC
When my SP device is connected to Test.SN, I am not able to set on device alarms, as the menu item is missing from Settings >

When connected to local server the alarms menu item is present
Comment 1 James Richardson 2009-08-18 09:20:58 UTC
Firmware r7062 >
Comment 2 Ben Klaas 2009-08-22 19:27:45 UTC
Andy, I'm passing this over to you initially. Can you comment on why alarm is not an item from SN?
Comment 3 Andy Grundman 2009-09-02 09:18:44 UTC
The reason this happens is the check in playerSettingsMenu for 
$client->isPlayer returns false when the menu request is for a disconnected 
player.

A disconnected player certainly should not return true for isPlayer so I think 
the fix for this bug is probably somewhere on the SP side.
Comment 4 Wadzinski Tom 2009-09-02 15:21:32 UTC
Andy, punting back to you. I'm sending the menu command with the connected player (still using direct:1) and I never see the alarmSettings item appear.
Comment 5 Andy Grundman 2009-09-04 06:36:14 UTC
It works for me. :\
Comment 6 Wadzinski Tom 2009-09-08 08:25:57 UTC
andy, punting back to you, as this happens on baby, desktop and fab4 when 
connected via SN directly.
Comment 7 Andy Grundman 2009-09-08 08:43:20 UTC
Can't reproduce, let's see if QA can.
Comment 8 Andy Grundman 2009-09-08 08:49:32 UTC
*** Bug 13860 has been marked as a duplicate of this bug. ***
Comment 9 James Richardson 2009-09-08 16:53:25 UTC
I am seeing alarms as of today
Comment 10 James Richardson 2009-09-09 15:00:05 UTC
While connected to test.sn I found the following

Boom is working
Baby is working
Fab4 is failing (I get prompted to connect to the last local SBS)
Jive is failing (attempts to connect to the last local SBS, fails and can not continue) "Problem Connecting" with no path to SN
Comment 11 Wadzinski Tom 2009-09-09 15:02:53 UTC
I have never been able to get an alarm menu to come back from SN, since I began looking for it.... 

Andy, can you describe the steps you are doing when you are seeing it work?
Comment 12 Ben Klaas 2009-09-09 15:07:51 UTC
FWIW, I can't get alarm menu to come back from an SN-only player either.
Comment 13 Weldon Matt 2009-09-14 10:41:17 UTC
We can't launch with a broken alarm clock feature.  There's a prominent alarm clock button on the front of the device; CNET, for one, specifically pointed out this feature as one of their biggest question marks in terms of what they'll test for review.

Use case:

- running r7526, with Squeezebox Server 28505.
- performed factory reset.
- connected to existing SN account (didn't re-register).

Issues I'm seeing:

- alarm icon is displayed on device.
- pressing alarm button does nothing.
- no "alarms" tab is available under the player settings tab on fab4.squeezenetwork.com.
- no menu option for alarm clock is available in settings.
Comment 14 ndijulio 2009-09-14 11:52:06 UTC
I am seeing this on Controller and Baby a lot.  Couple of comments:

The alarm icon should always be preset in my opinion, however, if not "available"

1. Add a notification as to why you cannot access the Alarm menu (after trying to select the menu item). This approach is not a solution, but rather a band-aid.

2. Add popup that suggests method to correct issue.

Both of the above would be treated with a context menu.

Adding a bump effect (default currently for options that cannot be nav. into) is NOT an option.  A bump offers no usable feedback and is not the proper notification in this case.

If you cannot see this option when a daily alarm has been set it could be very confusing to users...
Comment 15 Andy Grundman 2009-09-14 12:26:27 UTC
Verified settingsAlarm item is returned in the following request on SN.  Don't
know what else I can do.

menu 0 100 direct:1 menu:menu
Comment 16 SVN Bot 2009-09-15 06:28:58 UTC
 == Auto-comment from SVN commit #7336 to the network repo by andy ==
 == https://svn.slimdevices.com/network?view=revision&revision=7336 ==

Bug 13458, menu request was being sent to a random server instead of the correct one if the player was connected
Comment 17 Wadzinski Tom 2009-09-15 08:32:35 UTC
Menu now appears correctly, though, like many menu items, it won't appear or be usable without a server connection.
Comment 18 James Richardson 2009-10-05 14:29:35 UTC
This bug has been marked as fixed in the 7.4.0 release version of SqueezeBox Server!
    * SqueezeCenter: 28672
    * Squeezebox 2 and 3: 130
    * Transporter: 80
    * Receiver: 65
    * Boom: 50
    * Controller: 7790
    * Radio: 7790  

Please see the Release Notes for all the details: http://wiki.slimdevices.com/index.php/Release_Notes

If you haven't already, please download and install the new version from http://www.logitechsqueezebox.com/support/download-squeezebox-server.html

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.