Bug 13141 - need layout/design for support page
: need layout/design for support page
Status: CLOSED FIXED
Product: MySqueezebox.com
Classification: Unclassified
Component: Web UI
: MySB
: PC Other
: P1 normal (vote)
: INXS
Assigned To: Michael Herger
:
Depends on:
Blocks: 13210
  Show dependency treegraph
 
Reported: 2009-07-30 13:13 UTC by Weldon Matt
Modified: 2009-10-05 16:43 UTC (History)
4 users (show)

See Also:
Category: Feature


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Weldon Matt 2009-07-30 13:13:09 UTC
Need to take marketing's copy for the support page and propose a layout in mockup form.
Comment 1 Weldon Matt 2009-08-05 19:08:44 UTC
burning 4 hrs
Comment 2 Weldon Matt 2009-08-05 19:13:13 UTC
After chatting with Matthew Martin, I'm just proposing flat text for now (properly formatted of course), otherwise SLT would have to make another pass, which is silly.

Might try to make this a little prettier after 7.4.

Reference screen is here based on Angela's current AMR copy in the CMS:

http://embargo.wiki.slimdevices.com/index.php/Mysqueezeboxdotcom#7_Support

Link to this will be in the footer, full navigation bar listings coming soon.
Comment 3 Michael Herger 2009-08-05 22:03:33 UTC
Just making sure you don't forget to add the link list. Could you please add the text copy as text too? Don't want to type all of this manually. Thanks!
Comment 4 Weldon Matt 2009-08-06 09:04:29 UTC
Everything in that mockup is taken directly from the CMS, I don't know how much work you need to do on this, Michael, other than CSS styles?
Comment 5 Michael Herger 2009-08-06 09:09:33 UTC
Matthew - what would be the CMS keys for the support page?
Comment 6 Michael Herger 2009-08-11 04:31:21 UTC
Matthew - could you please provide me with the CMS keys I need to implement on that page?
Comment 7 Michael Herger 2009-08-14 00:53:17 UTC
Yo Matthew?!?
Comment 8 Matthew J. Martin 2009-08-14 11:23:16 UTC
doh! sorry Michael, for some reason Bugzilla stopped bugging (emailing) me. Weird.

I'll take care of this right now. Sorry for the delay! (wonder if email issue is related to Deskzilla?)
Comment 9 Matthew J. Martin 2009-08-14 11:35:35 UTC
position: SUPPORT-OVERVIEW

titles:

Support for AP

Support for AMR

Support for EMEA

(show appropriate sales region by country -- links are different by region)
Comment 10 Matthew J. Martin 2009-08-18 16:23:31 UTC
Assigning to michael to implement the raw content using keys in my last comment.
Comment 11 Michael Herger 2009-08-18 23:32:51 UTC
Andy/Matthew - is there some simple way using GeoIP to put a country in a region? Or will we need to define a reduced static list and add links for the unknown?
Comment 12 SVN Bot 2009-08-19 02:56:10 UTC
 == Auto-comment from SVN commit #7034 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7034 ==

Fixed Bug: 13141
Description: add Support page; use content key according to user's country setting and/or language
Comment 13 Michael Herger 2009-08-19 02:57:26 UTC
This code is using the same key to assign the content as we've been using before to assign support links:

my %countryToRegion = (
	US => 'AMR',
	
	UK => 'EMEA',
	DE => 'EMEA',
	FR => 'EMEA',
	IT => 'EMEA',
	ES => 'EMEA',
	NL => 'EMEA',
	DA => 'EMEA',
	SV => 'EMEA',
	PL => 'EMEA',
	RU => 'EMEA',		
	
#	AP
#	Singapore:-
	SG => 'AP',
#	Malaysia:-
	MY => 'AP',
#	Japan:-
	JP => 'AP',
	JA => 'AP',
#	Korea:-
	KR => 'AP',
#	India:-
	IN => 'AP',
#	New Zealand:-
	NZ => 'AP',
#	Australia:-
	AU => 'AP',
#	China:-
	CN => 'AP',
	ZH_CN => 'AP',
#	Taiwan:-
	TW => 'AP',
#	Hong Kong:-
	HK => 'AP',
);
Comment 14 SVN Bot 2009-08-19 02:59:50 UTC
 == Auto-comment from SVN commit #7035 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7035 ==

Bug: 13141
Description: add a few more European countries
Comment 15 SVN Bot 2009-08-19 03:27:13 UTC
 == Auto-comment from SVN commit #7036 to the network repo by michael ==
 == https://svn.slimdevices.com/network?view=revision&revision=7036 ==

Bug: 13141
Description: simplify country to region mapping
Comment 16 James Richardson 2009-10-05 16:43:16 UTC
This bug has been fixed in the latest release of MySqueezebox.com (formally known as SqueezeNetwork)!

If you are still experiencing this problem, feel free to reopen the bug with your new comments and we'll have another look.